Unwanted elements added with the bills

Name of Complainant Piu Roy Chowdhury
Date of ComplaintSeptember 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Piu Roy Chowdhury:

Myself Piu Roy Chowdhury, my mother Mrs. Swapna Roy Chowdhury, contact number 8017610438. Her plan is Rs.399 and including GST, the bill amount is 471/- per month and payment (471/-) done by me without any fail. Being a senior citizen, she only utilise her phone for call receive and net shuffle.
But, in the month of Jun’23 video call charges & from Mar’23 onward, late fees charges add with her bill which was not paid by me. Not possible for me to check each and every bill, so, paid only amount of Rs.471/-.
Now, the the bill amount comes to (bill of Aug’23) Rs.1218.7. On 11th Sept’23, after the payment of Rs.607/-, received a mail of 0(Zero) outstanding.
After 7 years, I ported my no. to another service provider, only because of these unwanted elements every time added with bills. Now, they asking for payment for those.

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