UNNECESSARY CHARGE FROM Vi company (pre embedded games)

Name of Complainant VENKITESAN. P
Date of ComplaintMarch 14, 2021
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by VENKITESAN. P:

Hi,

I’m using Vi sim regularly.

On  12th March  2021 11:49 AM , I have received message from the company that I been charged for accessing pre embedded games worth  Rs.25/-

I had talktime of Rs.30.26.  I never play any fantasy or online gambling games, then how I charged for Rs.25/- ?

I complaint against Vi company for this unnecessary charge.

Now I’ve only Rs.5:26 talktime.

Why company charged me Rs.25/- ?

I urge consumer complaints court for this case to inquiry against Vi company to debit Rs:25/-  from customer’s account.

I also shared screenshot for this transaction.

Image Uploaded by VENKITESAN. P:

UNNECESSARY CHARGE FROM Vi company (pre embedded games)

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