Unjustified balance deduction by Vodafone

Name of Complainant Harsha rohira
Date of ComplaintApril 7, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Harsha rohira:

Hello

From last few days , I am observing unjustified deductions from my main balance. I have not done any recharges from main balance at my end.

I have already mailed vodafone customer care and got nothing satisfactory in response. They have been telling me that the balance is deducted for some activated VAS but i have not subscribed any one of them. Neither there is any active service is running on my sim. Kindly see to it. This has happened many times that my balance has been deducted without my consent.

Image Uploaded by Harsha rohira:

Unjustified balance deduction by Vodafone

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