Unauthorized Service Activation and deduction of Talktime of Rs. 49 for the same

Name of Complainant Soniya Trivedi
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Soniya Trivedi:

Vodafone activated Caller tunes service without my knowledge and sent an SMS that it activated the service for Rs.0 for 90 days. I deactivated it immediately using “STOP” SMS  as I do not want that service even for Free i.e. Rs. 0

But Vodafone still charged me talktime of Rs. 49 and refuse to revert it back.

Image Uploaded by Soniya Trivedi:

Unauthorized Service Activation and deduction of Talktime of Rs. 49 for the same

Leave a Reply

Your email address will not be published. Required fields are marked *