| Name of Complainant | |
| Date of Complaint | May 20, 2023 |
| Name(s) of companies complained against | Airtel Payment bank |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Airtel Payment Bank,
I am writing to bring to your attention a concerning incident that occurred with my Airtel Payment Bank account. On [date], I received a suspicious email from an unknown person claiming to be associated with your company. The email contained a link that I mistakenly clicked on, which led to an unauthorized deduction of INR 1,050 from my account.
The details of the unauthorized transaction are as follows:
Amount deducted: INR 1,050
Deducted from Airtel Payment Bank Account No: 919905035327
Transferred to an unknown person named Shani Yadav
Account number of the recipient: 9044144231
I want to emphasize that I did not authorize this transaction, and I have no affiliation with Shani Yadav or any knowledge of the account mentioned above. This incident has caused me financial loss and has raised serious concerns about the security of my Airtel Payment Bank account.
I kindly request you to investigate this matter urgently and take the necessary steps to refund the deducted amount to my Airtel Payment Bank account. Additionally, please ensure that appropriate measures are taken to prevent such fraudulent activities from happening in the future. It is crucial to safeguard the interests and trust of your customers.
I have attached a copy of the email I received and the transaction details for your reference. If you require any further information or documentation from my end, please let me know, and I will provide it promptly.
I appreciate your immediate attention to this matter and look forward to a swift resolution. Thank you for your cooperation.
Yours sincerely,
Sarafat Ansari
Your Airtel Payment Bank Account No: 919905035327
Your Contact Information – 9905035327
Dear Airtel Payment Bank,
I am writing to bring to your attention a concerning incident that occurred with my Airtel Payment Bank account. On [date], I received a suspicious email from an unknown person claiming to be associated with your company. The email contained a link that I mistakenly clicked on, which led to an unauthorized deduction of INR 1,050 from my account.
The details of the unauthorized transaction are as follows:
Amount deducted: INR 1,050
Deducted from Airtel Payment Bank Account No: 919905035327
Transferred to an unknown person named Shani Yadav
Account number of the recipient: 9044144231
I want to emphasize that I did not authorize this transaction, and I have no affiliation with Shani Yadav or any knowledge of the account mentioned above. This incident has caused me financial loss and has raised serious concerns about the security of my Airtel Payment Bank account.
I kindly request you to investigate this matter urgently and take the necessary steps to refund the deducted amount to my Airtel Payment Bank account. Additionally, please ensure that appropriate measures are taken to prevent such fraudulent activities from happening in the future. It is crucial to safeguard the interests and trust of your customers.
I have attached a copy of the email I received and the transaction details for your reference. If you require any further information or documentation from my end, please let me know, and I will provide it promptly.
I appreciate your immediate attention to this matter and look forward to a swift resolution. Thank you for your cooperation.
Yours sincerely,
Sarafat Ansari
Your Airtel Payment Bank Account No: 919905035327
Your Contact Information – 9905035327
Dear Airtel Payment Bank,
I am writing to bring to your attention a concerning incident that occurred with my Airtel Payment Bank account. On [date], I received a suspicious email from an unknown person claiming to be associated with your company. The email contained a link that I mistakenly clicked on, which led to an unauthorized deduction of INR 1,050 from my account.
The details of the unauthorized transaction are as follows:
Amount deducted: INR 1,050
Deducted from Airtel Payment Bank Account No: 919905035327
Transferred to an unknown person named Shani Yadav
Account number of the recipient: 9044144231
I want to emphasize that I did not authorize this transaction, and I have no affiliation with Shani Yadav or any knowledge of the account mentioned above. This incident has caused me financial loss and has raised serious concerns about the security of my Airtel Payment Bank account.
I kindly request you to investigate this matter urgently and take the necessary steps to refund the deducted amount to my Airtel Payment Bank account. Additionally, please ensure that appropriate measures are taken to prevent such fraudulent activities from happening in the future. It is crucial to safeguard the interests and trust of your customers.
I have attached a copy of the email I received and the transaction details for your reference. If you require any further information or documentation from my end, please let me know, and I will provide it promptly.
I appreciate your immediate attention to this matter and look forward to a swift resolution. Thank you for your cooperation.
Yours sincerely,
Sarafat Ansari
Your Airtel Payment Bank Account No: 919905035327
Your Contact Information – 9905035327
