| Name of Complainant | |
| Date of Complaint | October 2, 2018 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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We have received a cashback of Rs.10000 on purchase of a new TV, but we are unable to use that cashback since we are unable to complete the KYC on PAYTM. Helpline says due to server maintenance KYC cannot be completed at the moment, but it doesnt say when the issue will be resolved or what alternatives there are for the cashback.
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