| Name of Complainant | |
| Date of Complaint | September 5, 2023 |
| Name(s) of companies complained against | UTS |
| Category of complaint | Railways |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Few months ago I surrendered my R-wallet in the UTS App because I did not want to keep money in the wallet at that time. Later now when I try to book a local ticket from the App I am unable to pay for the ticket because a message appears on the screen saying, “Your wallet is surrendered, cannot proceed further” (image of the message attached). Please help me with the issue. I have raised several complaints on the ‘cris’ email id, however there was no response.
Image Uploaded by Padmesh Chandrashekhar Joshi: