| Name of Complainant | |
| Date of Complaint | October 9, 2022 |
| Name(s) of companies complained against | Amazon.in |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I HAVE BOUGHT AN ONE PLUS 43″ LED TV FROM AMAZON.IN ON 22.09.2022 SAME HAS DELIVERED TO ME ON 25.09.2022. INSTALLATION OF TV WAS HANDLING BY AMAZON.IN THEY GAVE ME ORDER ID AGAINST THE SAME AND GIVE ME SLOT FOR 26.09.2022. BUT NOBODY HAS CAME FOR INSTALLATION. WHEN I CHECKED ON THE AMAZON APP, I FOUND THAT THEY MARKET SERVICE COMPLETED. I HAVE FILED A COMPALINT ABOUT THIS ON 26.09.2022 AT AMAZON CUSTOMER SUPPORT AND THEY GIVE ME THE SOLUTION TIME 48 HRS. BUT NOBODY CAME FOR INSTALLATION. I CALLED AT CUSTOMER SUPPORT AGAINST AND THEY GIVE ME AGAIN 48 HRS TIME. TILL NOW I GOT ONLY 48 HRS TIME EVERYDAY FROM AMAZON CUSTOMER SUPPORT BUT NOT GET ANY RESULT FROM THEM. DUE TO THE UNSUPPORTIVE BEHAVIOUR OF AMAZON CUSTOMER SUPPORT MY RETURN POLICY HAS BEEN EXPIRED AGAINST TV. WITHOUT INSTALLATION I COULD NOT CHECK THAT MY TV IS WORKING PROPERLY OR NOT.
REQUEST YOU TO KINDLY HELP ME TO RESOVE MY ISSUE AND GET THE TV INSTALL FROM AMAZON INDIA.
THANKING YOU.
VISHAL GOYAL.
