Trendseller Package not sent

Name of Complainant Pepay
Date of ComplaintFebruary 14, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Pepay:

Ive ordered Nike Cortez (Floral) and AF1 (Floral) at Trendseller. Ive paid Php 4040 last Jan 30, 2020. On their description for the arrival of orders are as follows: 1) 1-2 days within Manila 2) 2-3 days outside Manila.

On Feb 06, 2020 up until today (Feb, 14, 2020) I kept on asking them for any updates and it seems like they are not sure if theyve already shipped my order. Based on our exchange of messages it seems like they dont have any plan to ship it anytime soon. For this matter, I would like to refund it.

Image Uploaded by Pepay:

Trendseller Package not sent

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