Travel agent is not giving me a refund even after the airline has authorized them to do it because flight was cancelled due to airline strike.

Name of Complainant Nitin Seth
Date of ComplaintMarch 9, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Nitin Seth:

I have booked my international travel from cheapticket.in from Delhi to Auckland, my flight was cancelled due to an airline strike and I did not travel as per the plan. China airlines has sent a mail to cheapticket.in and advised them to refund my money and that there will not be any fee that needs to be paid because the flight was cancelled due to strike, however cheapticket.in is not refunding my money. I made all the effort to get China airlines to send an email to cheapticket.in to make the refund and the travel agent has not made any effort on this. Even after receiving the email to give me the refund they are not doing the needful. My registered email id is the same as mentioned below.

Email for cheapticket.in =

“cs@cheapticket.in”

I can forward the email from the airline to the travel agent (if required) where they have mentioned to give me the refund.

Please help me get my hard earned money back from the agency.

Image Uploaded by Nitin Seth:

Travel agent is not giving me a refund even after the airline has authorized them to do it because flight was cancelled due to airline strike.

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