The full refund is not initiated

Name of Complainant Rajender Gundla
Date of ComplaintSeptember 7, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajender Gundla:

I have placed an order in swiggy for amount 672 rupees and I suddenly got busy for 3 minutes , mean while they called me and as i could not answer them in that time , they just cancelled my order and charged me full amount , infact the order was delayed too . Also the place and exact location is mentioned , so he can deliver directly if the call was not taken.Even the customer care and the executives of swiggy are not even responding to me and they are not even assisting .order id: #114081178373

Image Uploaded by Rajender Gundla:

The full refund is not initiated

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