| Name of Complainant | |
| Date of Complaint | September 22, 2023 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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ORDER NUMBER: 5201504077
I ordered food and the observed that the delivery partner was stuck at a point. While I called him, he told he is getting his battery fixed. As a result the delivery got detailed by 30 minutes. While taking to the customer care I had asked for compensation for which they refused initially and were threatening me that cancellation will lead to penalty charge. As a compensation they have just provided free delivery for next order. This is the worst company to order from. Due to their technical issues, I had to eat cold and soggy food.
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