| Name of Complainant | |
| Date of Complaint | November 18, 2023 |
| Name(s) of companies complained against | IRCTC |
| Category of complaint | Railways |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Dear Team IRCTC
I am trying to file TDR / Cancellation from the 12th of Nov.
After many attempts, I did not get the confirmation from the Website/App.
So I am writing a request email to process and update me about my refund status.
Reason for Refund – Both passengers did not travel due to partial confirmation after charting.
The second passenger (my father) is a patient and also 74 years old and a senior citizen. It is not possible for him for aLoan boarding in the train.
PNR: 2105084294
TRAIN – GORAKHDHAM EXP (12556)
FROM | ROHTAK JN (ROK)
DATE OF TRAVEL – | Sun, 12 Nov09:45 |
TO GORAKHPUR JN (GKP)
DATE OF ARRIVAL -|Mon, 13 Nov 09:45 |
STATUS: AFTER CHARTING
PASSENGER NAME AGE SEX Booking Status Status After Charting
1. Vikas Chandra 48 yrs M PQWL/10 CNF/A2/26/UB
2. Krishna Kumar 74 yrs M PQWL/11 PQWL/1
Booking Details
Transaction ID – 100004577270901
Booked On – 11 Nov 2023 | 04:30 PM
Payment Details
Payment Mode Credit & Debit cards / UPI (Powered by IRCTC iPay)
Convenience Fee (Incl. of GST) ₹ 35.4
Ticket Fare ₹ 3470.0
Travel Insurance (Incl. of GST) ₹ 0.7
Total Amount ₹ 3506.1
File TDR
TDR Reason: No passenger traveled due to the Ticket being partially Confirmed and waitlisted.
