Zoom car

Booking and location issue (zoom car)

Name of Complainant Akhil
Date of ComplaintMarch 6, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Booked a car at 1:00pm on 21st feb.still i didn’t received any location detials and no response from customer care…I’ve called them several times still no response. Booking and location issue (zoom car) was last modified: March 6th, 2022 by Consumer Court

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Break down of zoom car compressor

Name of Complainant Dhawal jauhari
Date of ComplaintFebruary 27, 2022
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

Lemme start with the sad start of not getting the car in proper sanitised and washed condition. The car body was muddied and seats had stains. They took away the car for 1.5 hours to get the car stains removed but everything was in vain as nothing was and car was handed back to us. […]

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Refundable amount of Rs 999 for ID:JPS69KHPK

Name of Complainant Ruthwik N
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have booked a Zoomcar without fuel option which gave a free ride of 180kms. I have picked up the car at the parking location after completing the checklist. But At the fuel gauge checklist, the zoom car application showed the fuel is at 36% of the tank. I did not have any option to edit or change it […]

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Zoom car refunds

Name of Complainant Rajender
Date of ComplaintApril 11, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Team I cancelled the booking on 6th April 2020,still no refund. Booking reference: JPS6NKLIP Still it is showing in the app as refund process intiated but amount not credited. Amount is 12588. Zoom car refunds was last modified: April 11th, 2021 by Consumer Court

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Zoom Car Refund

Name of Complainant Sameer
Date of ComplaintApril 11, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, We booked zoom car and then due to some reasons we cancelled it. We were promised refund in 30 days but there is no mechanism to take refund. Zoom car is doing the false promise of refund and it seems Zoom is running on customser money to manage its working capital. Zoom Car Refund […]

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Zoom car refund has not initiated from past 2 months

Name of Complainant Sharath N Bhat
Date of ComplaintMarch 31, 2021
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

Hi, I have booked the zoom car on may be 30 jan 2021 and they promised to refund within one month, but after two months they are not refund my advance booking amount. I tried reaching by calls and emails but very poor response from the zoom car. Please need your support on how to […]

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Refund Zoom car

Name of Complainant Wadood S A
Date of ComplaintMarch 31, 2021
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

I had cancelled zoom car booking in month of Jan 2021 Refund is pending since then and i zoom car helpline is not allowing to contact customer care also Refund amount is 15661 pending Refund Zoom car was last modified: March 31st, 2021 by Consumer Court

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Zoom car did not refund money even after 4 months

Name of Complainant Vinod T C
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have utilized zoom car service on 1 November 2020 and returned car with fully following the rules but advance money stil not refunded Refund money pending Rs.2199 Thanks Zoom car did not refund money even after 4 months was last modified: March 30th, 2021 by Consumer Court

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Zoom car refund pending

Name of Complainant Aswathi Shyam
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had made a booking on zoom on the 28th of October 2020 for Rs5500 my booking was cancelled without my knowledge and a refund was initiated it’s March 2021 I still didn’t get my refund..this company is a scam Zoom car refund pending was last modified: March 30th, 2021 by Consumer Court

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Refund not yet credited even after 3 months

Name of Complainant Vineeth
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My refund was not credited back till now as I booked zoom car on November 23rd 2020. I actually booked car with fuel and there is no point of me to refilling the car as per my booking but there was some car breakdown and they alloted another car and that car tank was empty […]

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