Zoom car

Not Returning my car

Posted on by Consumer Court
Name of Complainant Annam Venkatram Surendra
Date of ComplaintSeptember 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I attached my car to the Zoomcar Host program. 17th of August it went for Booking. But till now They didn’t returned my car. I’m keep on calling the customer support. But they are just asking me to wait for 24 hours. I have tried to reach through Mails and calls. No Response from anybody […]

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Asset(Car) demolished during booking

Posted on by Consumer Court
Name of Complainant Rakesh Mittal
Date of ComplaintAugust 23, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My car is booked by zoom car, then my car met in accident and my car get broken completely from left side. They repair it 3 times but still not running as it is before After checking from 3 rd party found that suspension broken, sterring system broken, transmission broken, disc broken. If I take […]

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Reimbursement of expense

Posted on by Consumer Court
Name of Complainant PBK
Date of ComplaintJuly 23, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Team, Reference trip ID- JPSN713W5, i am still awaiting for my reimbursement amount as per the bill shared on 26th june. Its more than 3 weeks now from my trip date and still the reimbursement amount is not paid. This is a very poor service and now its a harassment to customer service. On […]

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Zoom car delivered dirty car and refused to deliver replacement car to our location.

Posted on by Consumer Court
Name of Complainant A.Santosh kumar
Date of ComplaintJune 11, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We booked zoom car, kwid for 10th June,2022 for 11 am at Visakhapatnam Railway station.The car was already parked when we reached there, but the car is very dirty both inside and out and it is just back from a very long road trip. We called help desk for a replacement car and after an […]

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CAR DAMAGE

Posted on by Consumer Court
Name of Complainant VINAY TG
Date of ComplaintMay 13, 2022
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

The car was given for rent to Zoom car …while listing period the car was severely brokedown and catalytic converter was damaged..Kia car service rejected the claim for warranty stating that the vehicle was tampered.Now zoom car is not responding and repairing ,I have not compensated for down time from 27/04/2022 till date. In this […]

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Zoom Car Refund money

Posted on by Consumer Court
Name of Complainant P Loganathan
Date of ComplaintApril 22, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked zoom car on mar 21st morning & we reached the place we cant able to get the key so I called customer care and cancelled the booking they told me that within 10days you will get refund but I didn’t get amount back so after 15 days I called customer care they […]

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Zoom car charged me for false booking

Posted on by Consumer Court
Name of Complainant Paras Kochar
Date of ComplaintMarch 20, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a zoom car on 27th Feb 2022 at 6.pm in Goa but no one came to deliver that car. I tried customer care number but no one respond me. Atlast I paid 3500 INR to book a cab in Goa. Now my money is stuck with zoom car. I have paid 5524 […]

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Booking and location issue (zoom car)

Posted on by Consumer Court
Name of Complainant Akhil
Date of ComplaintMarch 6, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Booked a car at 1:00pm on 21st feb.still i didn’t received any location detials and no response from customer care…I’ve called them several times still no response. Booking and location issue (zoom car) was last modified: March 6th, 2022 by Consumer Court

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Break down of zoom car compressor

Posted on by Consumer Court
Name of Complainant Dhawal jauhari
Date of ComplaintFebruary 27, 2022
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

Lemme start with the sad start of not getting the car in proper sanitised and washed condition. The car body was muddied and seats had stains. They took away the car for 1.5 hours to get the car stains removed but everything was in vain as nothing was and car was handed back to us. […]

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