zomato

Fraud by Zomato

Name of Complainant Abhishek Sharma
Date of ComplaintAugust 12, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

One of the most disgusting services ever experienced on Zomato. I ordered from a restaurant some pantries for Rs 393 and order ID is 4257212758 and updated the address properly which was confirmed by Zomato. Now, when the delivery guy called me, said he was at the wrong location and told me to pay for […]

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Order cancelled by rider and money not refunded

Name of Complainant Rahul kaswankar
Date of ComplaintAugust 11, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have order a cake from cake factory on 6th aug 2022 against order number 4248553722. Which was not delivered and cancelled by delivery partner of Zomato and they haven’t refund my money , they have updated the status that they have to compensate restaurant partener for the order placed . Order cancelled by rider […]

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Order cancellation by zomato

Name of Complainant Anjali Ork
Date of ComplaintAugust 11, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a cake on 04 Aug from zomato. It’s shows delivery time of 72 min but after 45 min my order cancelled by zomato. I am not getting my refund till date i.e. 11 Aug. If a customer cancelled order then there is fine on customer. But if zomato cancelled order then there is […]

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Order food and received different food

Name of Complainant Geetha Ranganathan
Date of ComplaintAugust 11, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Order food through zomato for a friend and recived another item.they are not willing to refund the amount.the exicutives even contacted the wrong delivery partner and then told nothing can be done as we have ordered the wrong item which was delivered.we ordered butter chicken combo and recived chilly chicken combo. Order food and received […]

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My order was not delivered by zomato

Name of Complainant Shrishti Soni
Date of ComplaintAugust 10, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered momos from pizza hut at 10:34pm or so. After 40mins the restaurant tried to call me and tell me that the item i ordered was out of stock but i coudnt receive as the app didnt sent me any such notifications. Later when i filed a complaint that my order is late […]

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My zomato id terminated

Name of Complainant MOHAMMED NADEEM
Date of ComplaintAugust 10, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am a zomato delivery partner I don’t know why my id is blocked from last 4 5 days i am trying raising support ticket from the app but till now my id is on block please help me out ????? My zomato id terminated was last modified: August 10th, 2022 by Consumer Court

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Rude behaviour by delivery partner Zomato

Name of Complainant Ayushi Mohan
Date of ComplaintAugust 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Delivery partner kept on calling for directions and was extremely rude about it. Called me 10 times or more. Worst part was he was not even bothering to understand the location. Order was extremely delayed and when he reached he called me 5 more time rather than ringing the bell. Zomato executive was incompetent and […]

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I got expired item from Zomato

Name of Complainant Abhishek Kumar
Date of ComplaintAugust 7, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered prabhuji soan papdi, 500g×2 worth ₹185 (After all taxes and coupon discount), the item that I received was expired and also rottened from inside (having white fungus). I made complaint regarding that and shared relevant image too, but at the end they just say that we are not able to give you […]

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