zomato

Fake reviews on Zomato

Posted on by Consumer Court
Name of Complainant Preetham K J
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, Zomato is allowing outsiders to write reviews even though they havent ordered through the app. This has resulted in huge number of fake reviews giving five stars to food which is not worth it. When complained to zomato customer care, they just don’t care and ignore the problem. Most of the reviews for big […]

Read More...

Didn’t receive on time delivery coupon

Posted on by Consumer Court
Name of Complainant Ganesh Udar
Date of ComplaintMay 7, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato promises ‘on time deliver coupon’ if the delivery partner doesn’t reach in 100m radius of customer in estimated time. Thr delivery partner reached in 100m distance within the estimated time and came under my building but he left the society without delivering my order. I asked the customer care why he left without delivering, […]

Read More...

Zomato Domino’s pizza order not delivered but showing delivered

Posted on by Consumer Court
Name of Complainant Akash Dave
Date of ComplaintMay 6, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 22 April 2023 I have ordered through Zomato 3 pizzas and a choko lava cake at 7:58pm from Domino’s Surathkal branch and it was expected to deliver in 20 minutes but it was not delivered until 2 hrs and after that they showed on Zomato that it is delivered. I have paid via UPI […]

Read More...

wrong item delivered and refunded issue

Posted on by Consumer Court
Name of Complainant Jabin
Date of ComplaintMay 6, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir my order id 4847439778 on 30 apr 2023 at 7.55 pm hrs . I ordered 2 chicken biriyani 2×280 560 and chicken handi 1x 320 and butter Naan 2 2×70 140 total bill 1085 pay in online . But the zomato delivery Boy delivered wrong item all item are mismatched I reported Zomato care […]

Read More...

TERMINATED MY ZOMATO ID BUT I DON’T HAVE ANY CANCELLATION FROM MY SIDE

Posted on by Consumer Court
Name of Complainant JITENDRA SAHOO
Date of ComplaintMay 6, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

My zomato id is terminated TERMINATED MY ZOMATO ID BUT I DON’T HAVE ANY CANCELLATION FROM MY SIDE was last modified: May 6th, 2023 by Consumer Court

Read More...

Rice is not boiled

Posted on by Consumer Court
Name of Complainant Manisha parekar
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order 4848027338 placed on 1st May from zomato but the food is not boiled I have contacted the customer care through chat and informed then either cancel or replace but the executive said both not possible and ended the chat very rudly I have sent the video of food also. Rice is not boiled […]

Read More...