zomato

Zomato Domino’s pizza order not delivered but showing delivered

Posted on by Consumer Court
Name of Complainant Akash Dave
Date of ComplaintMay 6, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 22 April 2023 I have ordered through Zomato 3 pizzas and a choko lava cake at 7:58pm from Domino’s Surathkal branch and it was expected to deliver in 20 minutes but it was not delivered until 2 hrs and after that they showed on Zomato that it is delivered. I have paid via UPI […]

Read More...

wrong item delivered and refunded issue

Posted on by Consumer Court
Name of Complainant Jabin
Date of ComplaintMay 6, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir my order id 4847439778 on 30 apr 2023 at 7.55 pm hrs . I ordered 2 chicken biriyani 2×280 560 and chicken handi 1x 320 and butter Naan 2 2×70 140 total bill 1085 pay in online . But the zomato delivery Boy delivered wrong item all item are mismatched I reported Zomato care […]

Read More...

TERMINATED MY ZOMATO ID BUT I DON’T HAVE ANY CANCELLATION FROM MY SIDE

Posted on by Consumer Court
Name of Complainant JITENDRA SAHOO
Date of ComplaintMay 6, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

My zomato id is terminated TERMINATED MY ZOMATO ID BUT I DON’T HAVE ANY CANCELLATION FROM MY SIDE was last modified: May 6th, 2023 by Consumer Court

Read More...

Rice is not boiled

Posted on by Consumer Court
Name of Complainant Manisha parekar
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order 4848027338 placed on 1st May from zomato but the food is not boiled I have contacted the customer care through chat and informed then either cancel or replace but the executive said both not possible and ended the chat very rudly I have sent the video of food also. Rice is not boiled […]

Read More...

Zomato made me stay hungry all night

Posted on by Consumer Court
Name of Complainant Amaan Attar
Date of ComplaintMay 1, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have ordered a roll from fados using Zomato app. I placed the order at around 12 am and the order was accepted. It said that they will deliver the order in 1 hour. After waiting for 1 hour i have contacted Zomato and I was assured that it will be delivered in 10 minutes. […]

Read More...

Zomato did not deliver order even after payment

Posted on by Consumer Court
Name of Complainant Neelesh
Date of ComplaintMay 1, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Zomato did not deliver order even after paying first. Order was confirmed and after an hour when i started inquiring, delivery Partner said order not received and restaurant said order sent. After 1.5 hrs and several chats, Zomato agent on chat simply saying that order is being cancelled and i will get refund. Is there […]

Read More...

Payment completed but order not placed

Posted on by Consumer Court
Name of Complainant Garima
Date of ComplaintMay 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an order from zomato throught UPI . The status of my order was completed but the order didnot. I tried to ask the customer service but the bots keep replying and there was no way to actually talk to a customer care executive. The amount of my order has not been refunded yet. […]

Read More...