zomato

Food not delivered by Zomato and no refund given

Posted on by Consumer Court
Name of Complainant Yogesh Aher
Date of ComplaintAugust 16, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered from Cake Zone in Whitefield, Bangalore at around 12:10 AM on 13th Aug 2023. I waited for around 1-2 hours but order did not get delivered. Contacted zomato customer support from app, but did not get any response. In morning when I woke up, I saw order status as delivered and the […]

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Not fair solution

Posted on by Consumer Court
Name of Complainant Hafiz Khan
Date of ComplaintAugust 15, 2023
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered the food from the restaurant ( Zaffran The Taste of Pune) through Zomato. They send the order like chicken mix with water. When I raise this issue with restaurant they said raise this issue with zomato and when I raise this issue with zomato they just give me Rs. 83 flat off on […]

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Item was not delivered but is showing delivered.

Posted on by Consumer Court
Name of Complainant CHANDRASHEKHAR KUMAR SINHA
Date of ComplaintAugust 15, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered an item from zomato but I hadn’t received the it. Item was not delivered but is showing delivered. was last modified: August 15th, 2023 by Consumer Court

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Incorrect food delivery and customer harassment

Posted on by Consumer Court
Name of Complainant Debjyoti das
Date of ComplaintAugust 15, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Zomato India don’t have customer support contact number..incorrect food delivery..no email reply. I want 3000 rupees compensation for this and customer harassment and making me stay famish with my wife who is a vegetarian.. Incorrect food delivery and customer harassment was last modified: August 15th, 2023 by Consumer Court

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Zomato looted me

Posted on by Consumer Court
Name of Complainant Sushmita Agrahari
Date of ComplaintAugust 14, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered food from zomato on 11th august 2023, 8:57 pm,as i was in the train so before giving the order i asked the restaurant owner whether he provide me the delivery to the train or not then he told me Zomato delivery boy will do that after getting assured from the restaurant i ordered […]

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Refund not given

Posted on by Consumer Court
Name of Complainant Isha
Date of ComplaintAugust 13, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hii I’m Isha . I ordered a cake for which I marked the address to which it should be delivered is chennai but I don’t know why because of some updation problem it went to bangalore . The delivery guy also told like there has some updation problem that’s why it went like that but […]

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Zomato account reactivation

Posted on by Consumer Court
Name of Complainant Gurumayum lenin Sharma
Date of ComplaintAugust 11, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello zomato support team. My name is G Lenin Sharma and my zomato id is FE2269908. Due to frequent denial of order i was terminated from zomato, so i honestly request you that i have realize my mistake and so want to join again..I will never repeat the same mistake please give me a chance.. […]

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Had paid for Zomato Gold service, but did not reflect on my account

Posted on by Consumer Court
Name of Complainant Sanyam
Date of ComplaintAugust 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had placed order for meal along which I had taken Zomato Gold membership. But that did not reflect on my account. I had multiple times inquired about the same, against which I received only 1 email stating that they have refunded the amount, but fact is they have not refunded and they stopped responding […]

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Defective product and misinformation by customer service provider

Posted on by Consumer Court
Name of Complainant Himika
Date of ComplaintAugust 10, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered food from Zomato which turned out to be cold and burnt which is a major mishap. Zomato, after ignoring my support request 3 times, replies back with future promises. I tried again for wanting my money and they told me that a refund could not be initiated instead they will be providing […]

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