zomato

Regarding ZOMATO SERVICE

Posted on by Consumer Court
Name of Complainant Shankar Mishra
Date of ComplaintJuly 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear team, I’m unhappy with your service. I have placed the order but I have received the order in open box stage than refused the order by me. I have already paid the money through online and I want to refund the amount on urgent basis. otherwise i will post the all photos in social […]

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Providing Non Vegertrain order when i orederd a Vegetarian Meal

Posted on by Consumer Court
Name of Complainant Vasudha Kothari
Date of ComplaintJuly 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today on 27th July 2023 i oredred a vegetarian food from zomato they have provided us with non vegetarian meal, Providing Non Vegertrain order when i orederd a Vegetarian Meal was last modified: July 27th, 2023 by Consumer Court

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Zomato order of KFC not delivered and money not refunded

Posted on by Consumer Court
Name of Complainant Parveen Sultana
Date of ComplaintJuly 26, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered KFC chicken strips at 9:03pm. Didn’t receive the order. I contacted the support chat support. No proper replies. Only few same replies were given again and again. Kept tracking the order in the app which showed 14 minutes then 9 minutes again back to 20 minutes. This pattern kept repeating for 3 hours. […]

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Food not delivered

Posted on by Consumer Court
Name of Complainant Rimita Saha
Date of ComplaintJuly 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order has not been delivered but it’s showing item delivered. I called the delivery man. He said to pay extra and then did not receive call as I reached the main gate of my college. Please check accordingly and provide me my refund. Below attached are the screenshot of the outgoing and incoming call […]

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Order not received but it’s showing delivered.Payment not Refund

Posted on by Consumer Court
Name of Complainant Ankur
Date of ComplaintJuly 25, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order not received but it’s showing delivered.Payment not Refund . Order not received but it’s showing delivered.Payment not Refund was last modified: July 25th, 2023 by Consumer Court

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Stale food by zomato

Posted on by Consumer Court
Name of Complainant Jishan
Date of ComplaintJuly 24, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered fried rice and noodles from zomato . restaurant name is tokyo noodles .when i open it was smelling so badly and noodles was soo sticky .i complaint this to zomato they told u can get a refund of rs 168 .but we cant do anything else .i told them how come they […]

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Ordered ice cream through zomato, but received molten icecream

Posted on by Consumer Court
Name of Complainant Sutapa
Date of ComplaintJuly 24, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I had ordered 4 family packs of Kwality walls ice cream on 23 Jun 2023. The delivery guy arrived at my place after 3 hrs. After waiting for that long time, I was astonished to see the condition of the ice cream packs. All the 4 packs were molten. There was no ice pack or […]

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Zomato delaying order, intentionally lying and wasting 3 hours of my time with no food

Posted on by Consumer Court
Name of Complainant Aaryaman Gupta
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The order was place at around 6:30 and at the time of placing the order the delivery time was mentioned 8:08pm. At 8:30 I called the delivery guy and he told me that my order was ready and he was waiting for some other customers order for an hour. The restaurant confirmed that the same […]

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Food not received and money not refunded

Posted on by Consumer Court
Name of Complainant Amita
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed two orders on zomato simultanneously out of which one delivery partner comes to location called me and deliver order while other didnt call or didnot knocked door he just ran away with my food while zomato denied for refunding my money,Even on requesting again and again i said many time to customer care […]

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