zomato

Zomato delayed my order for 1 hour and then cancelled it

Posted on by Consumer Court
Name of Complainant Megha Shree V
Date of ComplaintAugust 1, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered from Corner house at 10:34pm. I had been more than 40 minutes so I contacted their customer support and they again said I’d receive the order in the next 10-15 minutes. And when this didn’t happen, I followed up with the restaurant, but they mentioned that the order had already been picked […]

Read More...

Long 2 hour wait, then cancelled order without compensation

Posted on by Consumer Court
Name of Complainant kuldip barot
Date of ComplaintAugust 1, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered the thali from a restaurant, and the delivery boy came into my area as shown on the app. However, when I called him, he informed me that he had come to deliver someone else’s order and promised to deliver mine later. I patiently waited for one and a half hours, but he never […]

Read More...

Stale food (pav ) delivery

Posted on by Consumer Court
Name of Complainant Lovely mittal
Date of ComplaintJuly 31, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I order food from Zomato from old mahavir pavbhaji and as soon I received the order I saw the pav is stale and greenish algae is surrounded to the pav then I wrote a email to Zomato support and they initiated me a refund of Rs 50 for the next order from same place , […]

Read More...

refund of money from zomato wallet

Posted on by Consumer Court
Name of Complainant Raghu
Date of ComplaintJuly 31, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I had closed my zomato wallet couple of days back and it had an amount of rs.1800 which was supposed to be refunded. I see that only amount of RS.700 has been refunded so far and request to zomato for remaining amount is not being responded. The only response I get is a standard message […]

Read More...

Order is not delivered

Posted on by Consumer Court
Name of Complainant manish yadav
Date of ComplaintJuly 30, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order is not delivered after placing it. And agent assigned for the order and he is still steady at one location. Not answering phone calls. Due to this i manage my kid hunger by cookies and he slept hungry after crying. Who pay for it. And there is no clear answer by customer support. […]

Read More...

Zomato Wallet

Posted on by Consumer Court
Name of Complainant Suresh Kumar
Date of ComplaintJuly 29, 2023
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Zomato has closed my Zomato wallet on 14.07.2023 and said money is refunded on 17.07.2023. But today is 29.07.2023 and I still did not received my fund. Now they are saying to contact RBL bank who is not responding at all. I am also not getting any proper response from Zomato. Zomato Wallet was last […]

Read More...

My order not delivered my payment hold company side

Posted on by Consumer Court
Name of Complainant Vinod kumar Prajapati
Date of ComplaintJuly 28, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a cake to someone, I entered the address of Mumbai, then I made the payment, and the company received the payment, but did not deliver my order, Now after saying a lot, the company gave me a promo code of Rs.764, I didn’t even know and he got that code in one of […]

Read More...

Zomato ordered item was missing

Posted on by Consumer Court
Name of Complainant Karthika T
Date of ComplaintJuly 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered pizza with seasoning in Zomato but they missed the seasoning in the order, i requested them to give seasoning or take the order return. But they are not giving any proper response. They are simply told for the missing item we give 30Rs like that. I don’t have that day my dinner because […]

Read More...