zomato

Zomato unfair charges

Posted on by Consumer Court
Name of Complainant Tanushka Gupta
Date of ComplaintSeptember 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Zomato charges more price of item than charged by the restaurant. I ordered same food from Zomato and from restaurant app. The difference was 56 rupees. This after discounts given by Zomato. Delivery fee of Zomato excluded then also amount charged is more. Per day if sells it more than 1 million orders. It is […]

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I’m a brahmin by birth , i ordered veg biryani from zomato and got non veg chicken biryani delivered and my religion sentiments are hampered

Posted on by Consumer Court
Name of Complainant Jayesh soni
Date of ComplaintSeptember 14, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered dum Hyderabadi paneer biryani from zomato today 14 sept 2023 at 4:28am order id 5179036127 and received non veg chicken biryani instead. I realised that it is a non veg biryani only after i felt the taste to be a bit different and asking one of my friend for confirmation . Im a […]

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Zomato unfair charges

Posted on by Consumer Court
Name of Complainant Tanushka
Date of ComplaintSeptember 13, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Zomato increases the price of items on their app. The same dish ordered from restaurant app has less price of the item. On top of this, Zomato shows restaurant packaging charge as double compared to the price on restaurant app. Overall a same meal ordered from restaurant app for example is 169 but in Zomato […]

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I ordered on Zomato but the order was not delivered

Posted on by Consumer Court
Name of Complainant Akshat singh
Date of ComplaintSeptember 13, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Maine Zomato se 1 order Kiya tha jo ki mujhe delever nhi Kiya gya or ab 2 ghante baad bol rhe hai ki ise cancel kr do or paise le lo costomer aaise baat kr rhe jaise ki maine paise nhi diye I ordered on Zomato but the order was not delivered was last modified: […]

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Shasanala vidya

Posted on by Consumer Court
Name of Complainant Shasanala vidya
Date of ComplaintSeptember 12, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was ordered food in zomato they accepted it and the status shown 20 mints after 2 hours also the status shown same.i was called to customer care she said if cancelled the order some chagres are bear by the customer.here is problem due to zomato they neglect customers and simply said wait for some […]

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Refund not received

Posted on by Consumer Court
Name of Complainant Divya Sanodiya
Date of ComplaintSeptember 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

ordered food through Zomato on **/**/****,payment via Paytm upi, which got cancelled by the Zomato due to their own issues and they initiated the refund on the same day for the amount Rs ***. After tracking the refund on Zomato app, it showed the refund credited on **/**/****, but I did not get any amount […]

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Delivery person eat my food and deliver the different food

Posted on by Consumer Court
Name of Complainant Harish selvaraj
Date of ComplaintSeptember 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I order 1 special chicken biriyani and 1normal chicken biriyani in thoppu Kari virundhu, but that zomato delivery person delivered me an different food. Delivery person eat my food and deliver the different food was last modified: September 12th, 2023 by Consumer Court

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Zomato Wallet Refund

Posted on by Consumer Court
Name of Complainant Jay Shag
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

Its Been 15+ Days and Refund of My Zomato Wallet have not been Credited to my Account, I Have Tried Contacting Zomato Customer Care but the only Answer they have email @ Zomato and no Appropriate Reply I’m getting from the Portal, Kindly Take into Consideration and Help me with my Refund Zomato Wallet Refund […]

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Ordered Veg Paneer Roll – Received Non Veg Chicken Roll from Zomato.

Posted on by Consumer Court
Name of Complainant Vivek Jagadish
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Hi Sir, Yesterday 10/09/2023, I ordered Veg Paneer Roll and received Non Veg Chicken Roll from Zomato. Please penalize them with Rs: 10,000/-. Attaching the pics. Thank You. Ordered Veg Paneer Roll – Received Non Veg Chicken Roll from Zomato. was last modified: September 11th, 2023 by Consumer Court

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NOT REFUND THE AMOUNT ALREADY ADVISE CUSTOMER CARE /Account or service reference ORDER NUMBER -5153971649 Ticket Id :3037910845

Posted on by Consumer Court
Name of Complainant RAJEEV KUMAR
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear SOD We have mention the address but your delivery persons has reached wrong address as per your concern and by mistekenly we have mentioned two Adress but we discussed with Zomato customer from the refund applied the customer desk advise will try to give refund Please check we. Have not used your food order […]

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