zomato

I Have Ordered Food At Zomato and I haven’t received the order and in there APP it’s showing order is delivered!

Name of Complainant RAMENDLAWAR DINESH KUMAR
Date of ComplaintOctober 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi I am dinesh and I have kept an order at Zomato on 26/10/2023 and I am also attaching the details of my order. I have not received my order and In there Zomato APP it’s showing as order is delivered. To ask and clarify I am calling Zomato delivery partner but he is not […]

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Zomato Order ID 5283656129. But not delivered food. They take ordered different address. Amount also not to be refuned

Name of Complainant Nithya Kalidass
Date of ComplaintOctober 23, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato Order ID 5283656129. But not delivered food. They take ordered different address as i mentioned. Amount also not to be refuned. I took order in chennai address but they took order in Tanjore addresa. I dont know why. I clearly mentioned clear address in chennai. But they took order in Tanjore. I clearly mentioned […]

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Money did not get refunded

Name of Complainant Ravindranath B K
Date of ComplaintOctober 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered food from Zomato mobile app. on 18th September 2023, after ordering it showed “waiting for restaurant to accept your order”… and then its showed that your order was cancelled and sorry for inconvenience. but I didn’t receive my deducted amount. Money did not get refunded was last modified: October 23rd, 2023 by […]

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Fraud Transactions on Simpl Pay Later and Zomato

Name of Complainant Shikhar Gupta
Date of ComplaintOctober 23, 2023
Name(s) of companies complained against ,
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

There are transactions in my Simpl Account towards Zomato which I didn’t make. I received a call from this number: 07680430421, which I picked up but there was nobody on the other side. After that, 3 transactions worth Rs 4937 total were made to Zomato that day. No OTP or any other authorization was requested […]

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Food item missing in delivery

Name of Complainant Bhanodai
Date of ComplaintOctober 23, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered total 4 food items from Shero home food by using Zomato. I have received 3 items and 1 item is missing. I took a pic immediately and raised this issue with zomato customer care. But they said that they tried reaching hotel, as there is no response from the hotel, they can’t […]

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Zomato denying refund or replacement of Order not delivered

Name of Complainant Nishant
Date of ComplaintOctober 22, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered for a Falafel & Hummus and a Chilli cheese toast from Legume on Zomato at roughly 4.05 pm When i opened the bag i found out that it contained only one package – Falafel and Hummus and the Chilli Cheese toast was missing I complained about this to their customer service but […]

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Provided wrong Invoice & showing discrepancy in order summary and invoice

Name of Complainant Santhiya Lakshmi
Date of ComplaintOctober 21, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

On 15th Oct night I placed an online order for food on the Zomato app. I tried to download the invoice, only then I noticed a difference in the amount I paid and the amount mentioned in invoice. I also contacted the support and informed them that I need the correct GST bill for the […]

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Order not delivered and denied to deliver

Name of Complainant Ayesha Shaikh
Date of ComplaintOctober 21, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food from Burger King entered my address manually however it took another address for GPI which was not entered by me after the order was placed I got a call from delivery man that he is out of my house which he wasn’t I informed him tha he is on wrong address […]

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Inedible Food With fungi provided but refuse to refund

Name of Complainant Bhanu Singh
Date of ComplaintOctober 19, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

They provided me food with fungi in it, but refuse to refund no matter what, i didn’t even touch it, it was smelly and there was bread on the fungi Inedible Food With fungi provided but refuse to refund was last modified: October 19th, 2023 by Consumer Court

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