zomato

Food item missing in delivery

Posted on by Consumer Court
Name of Complainant Bhanodai
Date of ComplaintOctober 23, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered total 4 food items from Shero home food by using Zomato. I have received 3 items and 1 item is missing. I took a pic immediately and raised this issue with zomato customer care. But they said that they tried reaching hotel, as there is no response from the hotel, they can’t […]

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Zomato denying refund or replacement of Order not delivered

Posted on by Consumer Court
Name of Complainant Nishant
Date of ComplaintOctober 22, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered for a Falafel & Hummus and a Chilli cheese toast from Legume on Zomato at roughly 4.05 pm When i opened the bag i found out that it contained only one package – Falafel and Hummus and the Chilli Cheese toast was missing I complained about this to their customer service but […]

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Provided wrong Invoice & showing discrepancy in order summary and invoice

Posted on by Consumer Court
Name of Complainant Santhiya Lakshmi
Date of ComplaintOctober 21, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

On 15th Oct night I placed an online order for food on the Zomato app. I tried to download the invoice, only then I noticed a difference in the amount I paid and the amount mentioned in invoice. I also contacted the support and informed them that I need the correct GST bill for the […]

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Order not delivered and denied to deliver

Posted on by Consumer Court
Name of Complainant Ayesha Shaikh
Date of ComplaintOctober 21, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food from Burger King entered my address manually however it took another address for GPI which was not entered by me after the order was placed I got a call from delivery man that he is out of my house which he wasn’t I informed him tha he is on wrong address […]

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Inedible Food With fungi provided but refuse to refund

Posted on by Consumer Court
Name of Complainant Bhanu Singh
Date of ComplaintOctober 19, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

They provided me food with fungi in it, but refuse to refund no matter what, i didn’t even touch it, it was smelly and there was bread on the fungi Inedible Food With fungi provided but refuse to refund was last modified: October 19th, 2023 by Consumer Court

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Account Termination

Posted on by Consumer Court
Name of Complainant Karan
Date of ComplaintOctober 16, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Account is terminated all of a sudden saying due to identity verification failure but my all documents are right and submitted at time of joining Account Termination was last modified: October 16th, 2023 by Consumer Court

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Delivery partner I’d verification pending

Posted on by Consumer Court
Name of Complainant Shivam
Date of ComplaintOctober 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Team my delivery partner I’d verification showing is in under process in last 12hrs kindly do the needful I’d number FE3186274 Delivery partner I’d verification pending was last modified: October 12th, 2023 by Consumer Court

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Zomato delivery boy misbehaved with me so badly without any proof

Posted on by Consumer Court
Name of Complainant Pallabi De
Date of ComplaintOctober 11, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Respected sir/madam, My name is Pallabi De. I just started using zomato app from October 9, & faced the most nasty experience of my life related to food delivery. That’s why I am writing about my utmost grievance in this email. I didn’t actually know where to complain about this issue. So, if you kindly […]

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