zomato

Complaint on cancel order money

Name of Complainant Sai Sahu
Date of ComplaintApril 3, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ have ordered one item i order wrong dish i can do cancel order but money will not come it will says i will be take it cancellation charge..!we want justice..! Complaint on cancel order money was last modified: April 3rd, 2021 by Consumer Court

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Zomato horrible service

Name of Complainant Jeevikka .
Date of ComplaintApril 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi I made an order through zomato today at 8:53pm and for more than an hour the delivery status was showing at 22mins but the valet did not reach the restaurant even after an hour. I was trying to chat with the customer care but all in vain. They do not value time and money. […]

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Poor service and food not deliverd

Name of Complainant david
Date of ComplaintApril 3, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have orderd my food and waited for 1.30 hr and i didnt get any proper response from zomato team and i called restaurent ,they said the rider is druken and sleeping in road…we have lost our time and food…very worst service by zomato..Should take proper action against this Poor service and food not deliverd […]

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Order cancelled and order not delivered.

Name of Complainant Sudeep Ghosh
Date of ComplaintMarch 31, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

My order was cancelled my Zomato since I could not pick up my phone. I have my home address and the delivery executive very nicely cancelled the order, kept the order with himself and Zomato also kept the money. The amazing fact is after cancelling the order, delivery agent opened the sweet box and ate […]

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Zomato order is not delivered

Name of Complainant Atul shaw
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Order no. 2152098475 is still pending from more than 2 hours and so on. The delivery guy has not picked and not even visited the restaurant. Simply ignored and skipped for no reasons. There is neither any option to contact Zomato call executive  nor their chat is contact to any human Further the order was […]

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Ordered from zomato but didn’t receive order after paying through online upi

Name of Complainant Md zubair uddin
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Yesterday I ordered food from a restaurant n paid through upi online but after waiting hours nobody delivere my order n after some hours i got a message from zomato that “My order was delivered” the truth is they didn’t delivered my order after taking my hard earned I tried to contact them through cust […]

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I ordered from Zomato, the valet didn’t reached the location and called me to come come for accepting the order instead or delivering at doorstep, after accepting the order I found that the Zomato tape wasn’t their in the order and even the valet wasn’t wearing a Zomato uniform, so how can I believe he didn’t even touched the food or added something or he’s from Zomato.

Name of Complainant Shubham Kumar Sahu
Date of ComplaintMarch 28, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Valet name is baljinder Singh – +918360373778 ,  order I’d – 1954246811 I ordered from Zomato, the valet didn’t reached the location and called me to come come for accepting the order instead or delivering at doorstep, after accepting the order I found that the Zomato tape wasn’t their in the order and even the […]

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Received food was waste. Zomato only refund me half of the price

Name of Complainant Ossin singla
Date of ComplaintMarch 28, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food(idli Samber) from zomato. Food was not fresh and in Samber their was only water no vegitable. I complaint zomota and they refund me only half of it’s value. Why i have to pay penalty? I need my all the money back. Food was waste that not my fault zomato and resturant have […]

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