zomato

Cheated by Zomato

Posted on by Consumer Court
Name of Complainant Saraswati
Date of ComplaintJune 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir I am Saraswati ordered food from ganguram sweets Rourkala through Zomato having order number 2894345182 dated 20/06/2021 but received completely different item. Neither anyone from the Ganguram sweets nor from Zomato is responding. This is very much awful Customer experience. Cheated by Zomato was last modified: June 26th, 2021 by Consumer Court

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ZOMATO didn’t refund my money

Posted on by Consumer Court
Name of Complainant Vipin Jangir
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered on zomato on 7/06/2021. My payment was deducted but not fulfill my order, then they said that your money will be refunded to you within 7 working days. I contact to ZOMATO customer support several time but there is no solution provide to me and this happens to me  12 days ago. They […]

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Order item missing

Posted on by Consumer Court
Name of Complainant Vigneshwar
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered 2 chicken fried rice on Zomato but I received only one. so i asked delivery person. They told me chat with customer support. So i chat with customer support. Give me food or refund. But they didn’t respond me properly. they told only one sorry sorry. Zomato are cheating me and Customer support […]

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Worst experience on Zomato

Posted on by Consumer Court
Name of Complainant Ritesh
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team,   It was my first order on Zomata and everyone at home were desperately waiting for the order to arrive.   The order was expected to arrive at 9.08PM IST but it had already passed 30+ minutes from the expected time. The order then showed “Order Is Now Free”.   I then called […]

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Wrong item delivered

Posted on by Consumer Court
Name of Complainant Vimal
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Today i ordered from Wow resturant by using Zomato portal. While I order it mentioned that item were deliver with Pepsi can. But while I received my order instead of Pepsi can it is plastic bottled Pepsi and that bottle is nearing the expiry date. While I raise my this issue with zomato, they take […]

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Zomato ID Terminated

Posted on by Consumer Court
Name of Complainant Subhash Bhaskar Dongre
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir,plz re open my account.sir i appologise to all zomato team.plz active my account.i promised i will good working zomato.my id FE1112891login no 7350995595.plz sir. Zomato ID Terminated was last modified: June 20th, 2021 by Consumer Court

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These people treat delivery partners as slaves

Posted on by Consumer Court
Name of Complainant Virender Chopra
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

There maps stops half way down to the customer place and these people call us Minimum guarantee fraud where these people need to understand we partners deposited some amount during joining for which they provide bag and t shirt. They penalize us with penality by checking and asking selifee with bag and t-shirt. As it […]

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They charged delivery fee and delivery surge

Posted on by Consumer Court
Name of Complainant Sai
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

They charged delivery fee and delivery surge,I don’t understand why they charged delivery surge and why it is charged on bills these become more burden to customer They charged delivery fee and delivery surge was last modified: June 20th, 2021 by Consumer Court

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Cancellation Refund Complaint

Posted on by Consumer Court
Name of Complainant S. Mageshwaran
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, This is S. Mageshwaran i ordered today 1 Chicken biriyani and tandoori chicken in ZOMATO  total cost Rs.502.60/- but unfortunate due to personal reason i requested for cancellation 1st i called delivery person (Mr. Mani_8825973289) for cancellation he only advised me to cancel the request in ZOMATO app then i cancelled the order and […]

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Zomato not help me to cancel my order.

Posted on by Consumer Court
Name of Complainant Subrata Das
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am Subrata Das, from B R Tower kolkata, really unhappy with zomato. Zomato deliver goods in more then 1 hour, maximum time its shown food make in process, but when i want to cancel my order, because i want to make an order from dadaboudi biriyani and zomato has an same name restaurant Dada […]

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