zomato

Not Receiving first order due to irresponsibility of delivery boy

Posted on by Consumer Court
Name of Complainant Labony Dutta
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Last night i ordered for first time and but the delivary boy cant find the location due to GPS issues, but when i called him, he even dont try to reach atleast to landmark and simply force me to cancel my order. As it was a very location from landmark he even dont try to […]

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Misbehaving delivery boy

Posted on by Consumer Court
Name of Complainant Sandeep
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Zomato team   We had placed the food order to Gurukrupa snacks restaurant order no 3724776235 dated 28th June on 08:59 in my registered selected home address. Mr abhijeet Nandkumar utekar  mob no 9833429310 is not capable search my location, in that time my family contact to him & guide him by telephonic call. […]

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I am pure vegetarian and I got chicken masala instead of panner tikka masala

Posted on by Consumer Court
Name of Complainant Padmini Kumari
Date of ComplaintJune 27, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered Veg i.e Paneer Tikka Masala but got Chicken Masala, Zomato and Savitha Family Restaurant is fooling customer and they are destroying people’s religious. I need proper inquiry on it. I am pure vegetarian and I got chicken masala instead of panner tikka masala was last modified: June 27th, 2021 by Consumer Court

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Expiry food received from zomato

Posted on by Consumer Court
Name of Complainant Prajwal Sahare
Date of ComplaintJune 27, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Worst customber service ever they do is fraud with customer with no response.I am getting for expiry food that I ordered from goli vada pav for order id 3704571295 is it simply apology.What kind of joke are you doing with your customer zomato.All zomato say you cannot refund me back onmail,on chat and on call.Their […]

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Cheated by Zomato

Posted on by Consumer Court
Name of Complainant Saraswati
Date of ComplaintJune 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir I am Saraswati ordered food from ganguram sweets Rourkala through Zomato having order number 2894345182 dated 20/06/2021 but received completely different item. Neither anyone from the Ganguram sweets nor from Zomato is responding. This is very much awful Customer experience. Cheated by Zomato was last modified: June 26th, 2021 by Consumer Court

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ZOMATO didn’t refund my money

Posted on by Consumer Court
Name of Complainant Vipin Jangir
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered on zomato on 7/06/2021. My payment was deducted but not fulfill my order, then they said that your money will be refunded to you within 7 working days. I contact to ZOMATO customer support several time but there is no solution provide to me and this happens to me  12 days ago. They […]

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Order item missing

Posted on by Consumer Court
Name of Complainant Vigneshwar
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered 2 chicken fried rice on Zomato but I received only one. so i asked delivery person. They told me chat with customer support. So i chat with customer support. Give me food or refund. But they didn’t respond me properly. they told only one sorry sorry. Zomato are cheating me and Customer support […]

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Worst experience on Zomato

Posted on by Consumer Court
Name of Complainant Ritesh
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team,   It was my first order on Zomata and everyone at home were desperately waiting for the order to arrive.   The order was expected to arrive at 9.08PM IST but it had already passed 30+ minutes from the expected time. The order then showed “Order Is Now Free”.   I then called […]

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Wrong item delivered

Posted on by Consumer Court
Name of Complainant Vimal
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Today i ordered from Wow resturant by using Zomato portal. While I order it mentioned that item were deliver with Pepsi can. But while I received my order instead of Pepsi can it is plastic bottled Pepsi and that bottle is nearing the expiry date. While I raise my this issue with zomato, they take […]

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