zomato

Team leader Ken mathew in kerala kottayam zone not helping to recover my touchpoint rate card

Name of Complainant Ajin Prakash
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am joined zomato by uber eats n kerala kottayam zone. I am workking with zomato delivery partner as above last 2 years. My touchpoint rate card changed because of taking some leaves. I am hospitalized in that days. I informed the leave to zomato and also informed to team leader ken in kerala kottayam […]

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Broken trust from food companies

Name of Complainant Jayharsh Tiwari
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered Biryani rice it is a veg item but I got non veg in the rice and when I called to restaurant he says kabhi kabhi non veg a jata hai nd I belong to brahmin religion nd when I raised this issue they said me if u have problems then order from […]

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Zomato Customer service

Name of Complainant Karan
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

They are Spending On advertisement But not Providing customer support to people for better Assistant, they just denied to give resolution Zomato Customer service was last modified: October 16th, 2021 by Consumer Court

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Karim’s Mutton Korma

Name of Complainant Puja Kumari Patwa
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed a order Mutton korma through Zomato and it was not fresh and it was not able to eat so kindly help to refund my amount and please take necessary action . Karim’s Mutton Korma was last modified: October 16th, 2021 by Consumer Court

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Zomato always delivering wrong order

Name of Complainant Dushyant
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Many time i have order from zomato and every time first they deliver late and then wrong order and simply say we refunding your amount. And late in night they don’t understandbthat we cannot order again. Th Zomato always delivering wrong order was last modified: October 16th, 2021 by Consumer Court

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Unhealthy food delivered from a third graded restaurant

Name of Complainant Natarajan A
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Unhealthy Kerala Parotta delivered from a third graded restaurant which does not supposed to be listed in zomato. This will lead to health issues to public if such orders are delivered . Unhealthy food delivered from a third graded restaurant was last modified: October 16th, 2021 by Consumer Court

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No service delivered for money paid

Name of Complainant Anusha
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed an order on Zomato and the order wasn’t delivered to me.i reached out to Zomato via email twice and was on chat with an executive for almost 30 mins and I was able to get an agent assigned after almost a week, not sure what’s wrong with the Zomato chat team the […]

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Wrong order received

Name of Complainant Himanshu Gupta
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir I am very regret to inform that today I have been cheated with my order and there is no one to support me from Zomato. When I received my order bill was correct as I have ordered but after opening packet whole order was wrong. Then I immediately contacted with customer support but […]

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Food order was cancelled at last minute after making me wait for 1 hour

Name of Complainant Zain
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Ordered food and waiting for same from more than an hour. Could see valet picking the food packet and just before 5 mins for delivery gets a call stating order is cancelled and could not deliver. Seriously @11:30 pm in night when some one is s hungry and waiting for food and at service provider […]

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