Zomato and dominos

Order not delivered and refund hasn’t been initiated

Posted on by Consumer Court
Name of Complainant Aagneya Vaman Thiruvadi
Date of ComplaintOctober 8, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed order from Zomato in Dominos pizza on 7th September, but the order was cancelled. But in Zomato they mentioned that the order was delivered. When I contacted Zomato they said only Dominos can initiate refund. Then I raised a ticket, and the concerned store manager of Dominos contacted me. I contacted the store […]

Read More...

Zomato didn’t deliver my order

Posted on by Consumer Court
Name of Complainant Harish Kumar
Date of ComplaintAugust 24, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i ordered a pizza from Zomato app and restaurants is Domino’s. the restaurant accepted the deliver order and show the timing for delivery 8.12pm , at 8:50pm they called me to takaway my order and when i aksed them to deliver it my address as you accepted a delivery order. they just refused to deliver […]

Read More...

Zomato Complaint: Food was not delivered but status showed as delivered

Posted on by Consumer Court
Name of Complainant Dinesh Kumar
Date of ComplaintMay 1, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered dominos pizza from Zomato @12:27 am 1st of may. It said food will be delivered @1:12 am. @1:30 it was showing status as delivered but i did not even get my food or a call from restaurant. I need Zomato or dominos to pay me back the compensation. In the middle of night, […]

Read More...

MY REFUND

Posted on by Consumer Court
Name of Complainant Ravi Mishra
Date of ComplaintMarch 18, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi I am Ravi Mishra, i order a piza from zomato by domonos. Domonos accept my order some confusion of the location dominos canceled my order, after that zomato told me dominos  refund my money and dominos told me zomato refund my money. what can i do i call both side but no body take responsibility. […]

Read More...