Zepto

I did not get my order and forced to cancel the order and wasted my time

Posted on by Consumer Court
Name of Complainant Manohar
Date of ComplaintNovember 19, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a product from zepto and i did not get delivery the delivery time kept on increasing everytime and when i reached customer support to resolve the issue they told they are trying and its been more than an hour the order is placed i don’t see any update in the order status and […]

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Refund issue

Posted on by Consumer Court
Name of Complainant Harini
Date of ComplaintNovember 13, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have been calling regarding my refund but no one is responding. I suggest everyone not to go for zepto if no one is ready to do that Refund issue was last modified: November 13th, 2023 by Consumer Court

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Received expired product from Zepto

Posted on by Consumer Court
Name of Complainant Rainy Wisdom
Date of ComplaintNovember 13, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Today(10/11/2023) at 8:37 pm I ordered 2 numbers of 100 ml NIC Gulab jamun ice cream tubs and 250g of sapota from Zepto. I received my order at 8:49 pm, among the products, one 100 ml NIC Gulab jamun ice cream is already expired. Manufactured date is 29/09/2023 and Expiry date is 7/11/2023. When I […]

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Zepto charged more than mrp

Posted on by Consumer Court
Name of Complainant Amrutha
Date of ComplaintNovember 10, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

This is regarding my order on 07-nov-2023,which I ordered a head and shoulder shampoo of 340ml which I was charged of rs.480,where the product mrp is 399,this is very bad experience from zepto,and when I reached to customer support for raising issue,I didn’t get any response Zepto charged more than mrp was last modified: November […]

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Zepto money refund

Posted on by Consumer Court
Name of Complainant Saikiran
Date of ComplaintOctober 2, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have booked two items from zepto liquid detergent and red banana, soon when I received the product one banana is totally spoiled and another two bananas are completely raw, as in description mentioned as semi ripe but it’s completely a raw product. The customer given 10rs as refund, when 3 banana cost you 70 […]

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Order glitch – akshay/ pragati and nikila manager

Posted on by Consumer Court
Name of Complainant Mumtaz Begum
Date of ComplaintOctober 2, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hello! Welcome to Zepto. I am here to assist you in resolving any issues you may be facing. Akshay Shah – 09:24 am M Required assistance in this why often happened like this ???? 09:30 am A I am so sorry about this experience. I can only imagine how disappointing this must have been for […]

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zepto store manager is not good behave with rider plz accept my complaint

Posted on by Consumer Court
Name of Complainant munendra kumar
Date of ComplaintOctober 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

mai rider zepto store vaishali sec 3 ghaziabad.mai apne zepto store manager ek karmachi hai jinka nam Jaypakash hai uska no..82736 52228 aaj unhone mere sath battmiji ki hai ham rider ke sath or gali di hai gandi gandi gali di hai plz uske sath sakt se sath karvati ki jaye or use store se […]

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Delay in order and not picking calls

Posted on by Consumer Court
Name of Complainant Abrar ali
Date of ComplaintSeptember 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered grocery from Zepto it’s now more thn 3 hrs they didn’t deliver and also he isn’t picking up my call Delay in order and not picking calls was last modified: September 27th, 2023 by Consumer Court

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Zepto fraud in MRP rate

Posted on by Consumer Court
Name of Complainant Harish
Date of ComplaintSeptember 23, 2023
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Last week i have purchased a product (moong dal 200g)in zepto.It is MRP rate is 55 only but they changed me 58 rupees.so i went to customer support and they told we will look into the problem,then they told already 7 days completed so we can’t refund the extra amount.Actually it happened to me for […]

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