Zepto

Zepto – Faulty Product Delivered and Poor Customer Support

Posted on by Consumer Court
Name of Complainant Sanjana
Date of ComplaintDecember 18, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I ordered the Boat Rockerz 425 – Fiery Red headphones through Zepto, which were delivered to my friend’s address as I was traveling. Upon receiving the product, I discovered it does not charge and is completely faulty. I immediately reported the issue to Zepto. Despite multiple communications via email and phone calls, Zepto’s response has […]

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Bad Product delivery and refund issue

Posted on by Consumer Court
Name of Complainant Rakesh
Date of ComplaintDecember 18, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Delivered a bad package and not solving properly and they are not ready to take back the product and they are not ready to initiate the refund Bad Product delivery and refund issue was last modified: December 18th, 2024 by Consumer Court

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Rotten Products Delivered and Unacceptable Customer Service – Zepto’s Negligence and Disrespect Towards Customers (Order ID: 6569BMPLO00825)

Posted on by Consumer Court
Name of Complainant Shabbir
Date of ComplaintOctober 22, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

am writing this complaint to bring attention to an extremely disappointing and frustrating experience with Zepto. I placed an order (Order ID: 6569BMPLO00825), and upon receiving the items, I found that two of the cigarette boxes were completely rotten and unusable, despite the sealed packaging. The products were clearly not stored properly, indicating a total […]

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Zepto harassment and they pathetic services and telling customer chor hai

Posted on by Consumer Court
Name of Complainant Samali Bhandari
Date of ComplaintOctober 13, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I received a damaged product , and they told 1 can be replacement and other can be refund ,Zepto Delivery person Varun shetty literally harass, they madam aap ki galti hai ,i will not give replacement and telling the product is damaged by customer . Delivery person telling me that I did a fraudulent activity […]

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Unsatisfactory Product Fit and Zepto is Denying to Replace the Product

Posted on by Consumer Court
Name of Complainant Jay Modi
Date of ComplaintAugust 21, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am writing to express my extreme dissatisfaction with my recent order from Zepto, Order ID B09BAKWNS83430, which included a Xyxx Modal Men Trunks in XL size. Upon receiving the order The XL Size didn’t fit me. I am unable to wear the product due to an unsatisfactory fit. This experience has been frustrating as […]

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Product infested with worms crawling out was delivered

Posted on by Consumer Court
Name of Complainant Pranita Vaibhav Giram
Date of ComplaintAugust 16, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

We had placed a order from zepto. And received broken eggs packet and worms were crawling out of it, and all other products were having egg yolk and worms over those. There was a very foul odour i.e. stinking smell coming out from the ordered eggs, They should have noticed it while packaging. Though they […]

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Zepto delivered expires product

Posted on by Consumer Court
Name of Complainant Mary Shipley
Date of ComplaintJuly 31, 2024
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

ordered curd because I had upset stomach. I was busy in my work so ate that curd without checking the expiry date. Curd had a chemical taste checked the expiry date and found that the curd was expired 10 date back! Zepto delivered expires product was last modified: July 31st, 2024 by Consumer Court

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Order not delivered, but marked delivered and nobody zepto team responses

Posted on by Consumer Court
Name of Complainant Nagarathnamma GR
Date of ComplaintMay 9, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Zepto delivery services I had ordered groceries from the Zepto app, it usually has to reach within 20mins of ordering but even after 1hour the order hadn’t arrived so I checked the app regarding the same that is when I was shocked to see the order shows it has delivered while it hasn’t delivered yet. […]

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