| Name of Complainant | Neha |
| Date of Complaint | February 19, 2025 |
| Name(s) of companies complained against | Zepto |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
i purchased zepto pass & loaded my zepto wallet with some amount & from next day the accout has been kept on hold. i have been reaching out to customer care since 1 month still there is no resolution on same. zepto account on hold while my wallet had balance & zepto pass was last […]
Read More...| Name of Complainant | Shahid |
| Date of Complaint | February 12, 2025 |
| Name(s) of companies complained against | Zepto |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
ZEPTO APP SHOWING PAYMENT COMPLETED BUT l am called my bank account money not received Not answer was last modified: February 12th, 2025 by Consumer Court
Read More...| Name of Complainant | Ramkaran |
| Date of Complaint | February 12, 2025 |
| Name(s) of companies complained against | Zepto |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
I order from zepto and paid online by upi but for some reason when order arrived no one there for receiving the order. But delivery person marked as delivered and now customer support not responding for refund . Money debited But order not delivered was last modified: February 12th, 2025 by Consumer Court
Read More...| Name of Complainant | Kalyan Kumar Konduru |
| Date of Complaint | February 11, 2025 |
| Name(s) of companies complained against | Geddit Convenience Private Limited, Zepto |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
Hi , I have order cauliflower from Zepto, I received expired cauliflower with black fungus. When reached out to customer support they said they can’t give any resolution and they will inform quality check team to be alert. I have not received any refund or replacement. Delivered cauliflower which is rotten and had black fungus […]
Read More...| Name of Complainant | Swaroop Rane |
| Date of Complaint | January 16, 2025 |
| Name(s) of companies complained against | Zepto |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
I am not able to access zepto account after purchasing zepto pass Zepto account suspended was last modified: January 16th, 2025 by Consumer Court
Read More...| Name of Complainant | Priya Khaitan |
| Date of Complaint | December 25, 2024 |
| Name(s) of companies complained against | Zepto |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
I placed the order on zepto on 24/12/2024. The money is deducted but the order shows cancelled and I did not get the amount back. Zepto cancelled the order but money not refunded was last modified: February 11th, 2025 by Consumer Court
Read More...| Name of Complainant | dimmiti hanuman |
| Date of Complaint | December 25, 2024 |
| Name(s) of companies complained against | Zepto |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
HI on the 24 Dec 2024 at 8:08 pm, I ordered food items in Zepto worth RS 113 I used a gift card and UPI to complete the transaction but amount and gift card has been used but the order hadn’t been confirmed I have tried many times to contact customer support through calls but […]
Read More...| Name of Complainant | Sanjana |
| Date of Complaint | December 18, 2024 |
| Name(s) of companies complained against | Zepto |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
I ordered the Boat Rockerz 425 – Fiery Red headphones through Zepto, which were delivered to my friend’s address as I was traveling. Upon receiving the product, I discovered it does not charge and is completely faulty. I immediately reported the issue to Zepto. Despite multiple communications via email and phone calls, Zepto’s response has […]
Read More...| Name of Complainant | Rakesh |
| Date of Complaint | December 18, 2024 |
| Name(s) of companies complained against | Zepto |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
Delivered a bad package and not solving properly and they are not ready to take back the product and they are not ready to initiate the refund Bad Product delivery and refund issue was last modified: December 18th, 2024 by Consumer Court
Read More...| Name of Complainant | Shabbir |
| Date of Complaint | October 22, 2024 |
| Name(s) of companies complained against | Zepto |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
am writing this complaint to bring attention to an extremely disappointing and frustrating experience with Zepto. I placed an order (Order ID: 6569BMPLO00825), and upon receiving the items, I found that two of the cigarette boxes were completely rotten and unusable, despite the sealed packaging. The products were clearly not stored properly, indicating a total […]
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