Zepto

Unacceptable Delivery Delay, Agent Misconduct & Support Failure – Order #SNKKVNZBG04227

Posted on by Consumer Court
Name of Complainant Amrita Chattopadhyay
Date of ComplaintJanuary 18, 2026
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am writing to formally complain and escalate my experience with Order #SNKKVNZBG04227 (placed at 11:44 AM, delivered at 1:06 PM). Despite waiting for over an hour beyond the promised time, the delivery agent remained stationary on the map for a prolonged period with no prior notice. Calls to the delivery agent went unanswered, and […]

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Damaged product received

Posted on by Consumer Court
Name of Complainant Nandita Sahoo
Date of ComplaintJanuary 17, 2026
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

The product I recieved had no air inside the vaccum sealed, there seemed to be a tiny hole. Further the product seems to have lots of foldings so appeared crushed. Damaged product received was last modified: January 17th, 2026 by Consumer Court

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Ordered Mazza Tetra on Zepto, full cocroaches

Posted on by Consumer Court
Name of Complainant Madhi
Date of ComplaintOctober 5, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Ordered Mazza Tetra on Zepto, full cockroaches Ordered from Geddit Convenience Private Limited No.131,Khata No.1615,Kempegowdanagar,N.H-4 road,Near 8th mile,Behind HP Petrol Pump,T.Dasarahalli,Bengaluru-560057 Ordered Mazza Tetra on Zepto, full cocroaches was last modified: October 5th, 2025 by Consumer Court

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Free cash not received

Posted on by Consumer Court
Name of Complainant Ekta agarwal
Date of ComplaintOctober 4, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello In zepto it was said that place 8orders from one account and you will get free cash worth rs 600 but they are fooling people.i have placed 9 orders still no cashback has been given toh me Free cash not received was last modified: October 4th, 2025 by Consumer Court

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delivery of the products is not received but they are showing delivered on app

Posted on by Consumer Court
Name of Complainant Krish giri
Date of ComplaintOctober 4, 2025
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

i have order some food products, grocery items from Zepto yesterday they have not delivered the product and showing delivered on the app. And not even i have got the refund of it i have tried to reach them through mail they didn’t reply please solve my queries as soon as possible. order id- HKRIKENG44225. […]

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Complaint Against Zepto Delivery Executive – Fraudulent Behaviour(Zepto)

Posted on by Consumer Court
Name of Complainant Poonam Kumari
Date of ComplaintJuly 15, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On 23rd June 2025, the delivery boy Mr Samadhan Shivaji Pawar visited my location for a delivering the order no LJJIPSNN24995. During the visit, he claimed that his bike had a flat tyre and requested ₹2000 in cash, promising to return the amount the next day. He was not moving from my door and keep […]

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Hold on my zepto account

Posted on by Consumer Court
Name of Complainant TANAY DASILA
Date of ComplaintJune 19, 2025
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Zepto, a leading application company for fast delivery of utilities, etc, which has put hold on my account without any info. The application was working fine till last night but suddenly i saw it was showing put to hold. No customer support, no reply over mail. I had Rs 262 in my Zepto balance, requesting […]

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zepto is not refunding me my money i have ordered from zepto its showing that order has been delivered and the payment was already done by me that’s a clear fraud zepto is doing

Posted on by Consumer Court
Name of Complainant Daksh Sharma
Date of ComplaintJune 14, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

zepto is not refunding me my money i have ordered from zepto its showing that order has been delivered and the payment was already done by me that’s a clear fraud zepto is doing zepto is not refunding me my money i have ordered from zepto its showing that order has been delivered and the […]

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ZEPTO delivery issue

Posted on by Consumer Court
Name of Complainant KARIKALAN SRINIVASAN
Date of ComplaintApril 22, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered goods online from Zepto on March 23rd through SIMPL pay later.The goods did not arrive and I had to register the order as delivery on the Zepto app. I have complained to you several times via email regarding this, but I have not received a proper response yet. I have paid the […]

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