Wakefit

Delay in delivery by Wakefit and denying refund

Posted on by Consumer Court
Name of Complainant Nitesh Kumar Gupta
Date of ComplaintApril 29, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Placed an order of wardrobe from Wakefit(https://www.wakefit.co/) on 27th March. Got an expected delivery date of 7-8th April, 2024. While ordering I checked if the product is serviceable in my pincode: 835302. Wakefit confirmed it’s deliverable and they took the order with 100% advance payment of 21293. Post that they have been lying every day […]

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Defective product given – Sofa set

Posted on by Consumer Court
Name of Complainant Pankaj yadav
Date of ComplaintMarch 1, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am writing to express my extreme dissatisfaction with the quality of service and product received from your company. It has been over two months since I reported an issue with the new sofa set I purchased, and despite multiple follow-ups, the matter remains unresolved. The sofa set I received has been plagued with defects […]

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Request for Refund wakefit mattress

Posted on by Consumer Court
Name of Complainant Joydeb Mandal
Date of ComplaintJanuary 27, 2024
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I have purchased wakefit mattress queen size on 7th July 2022. Due to severe back pain, I would like to return the product with money back. Request for Refund wakefit mattress was last modified: January 27th, 2024 by Consumer Court

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DID NOT GET REFUND ON XPERTGRID ULTRA MATTRESS

Posted on by Consumer Court
Name of Complainant ANKIT SHUKLA
Date of ComplaintJanuary 17, 2024
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I HAVE ORDERED 2 MATTERS FROM WAKEFIT THEY DELIVERED IT AFTER USING SOME DAYS WE FOUND BACK PAIN SO WE REQUESTED FOR RETURN ON 7TH OF DEC THEY PICKED BOTH THE MATTRESS I HAVE SHARED THE VEDIO PROOF TO THEM AND ALSO GIVEN THE NUMBER OF LOGISTICS OF DELI BERU WHO CONFIRMED THAT THE PRODUCT […]

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Delay in delivery of mattress

Posted on by Consumer Court
Name of Complainant Arpita Srivastava
Date of ComplaintDecember 23, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I have order the mattress on 9th dec 2023. It was showing to be delivered on 18th dec then when on 18th i checked the status it says sorry for inconvenience due to technical issue we couldn’t do the manufacturing on time & it will be dispatched on 22nd dec. & From 18th I have […]

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False Promise of delivery, refusal to cancel, and harassment of customer after invoicing.

Posted on by Consumer Court
Name of Complainant Alokesh Pyne
Date of ComplaintDecember 9, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I ordered a sofa on 10th November. The delivery date was showing as 28th November. When after 13th November, order status didn’t change, I started calling support enquiring about my order. Till 28 November, I’ve called the support everyday flagging the fact that the order status is not changing even one day before delivery. I […]

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sofa set from wakefit online

Posted on by Consumer Court
Name of Complainant Anant
Date of ComplaintDecember 5, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

sofa not delivered yet and false statement given as sofa will be delivered withing one month of order date. i am stuck in after so many calls to customer care no. sofa set from wakefit online was last modified: December 5th, 2023 by Consumer Court

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Delay in delivery

Posted on by Consumer Court
Name of Complainant Manish Gupta
Date of ComplaintNovember 23, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I have ordered 2 wakefit orthopedic mattresses size 84*42*6 on 25oct 2023.I have received one mattresses on 4th Nov 2023 and still not getting the second one..The customer care executive doesn’t even know when will my product will be delivered. I have to lend money from my friend to order mattresses for my stiff back […]

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Delivery not happening of product

Posted on by Consumer Court
Name of Complainant Akhil goyal
Date of ComplaintOctober 31, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a bed on 14 october and it had been delivered to me by 23 oct 2023 but yet I don’t receive it and they also extend the EDD with no reason. when I track my order it is in Gurgaon warehouse from past 10 days but they are not delivering it Why ? […]

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Delivery delay and what Cancel the order

Posted on by Consumer Court
Name of Complainant BHASKARASAI
Date of ComplaintOctober 27, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I am ordered wakefit matress 0 on 10 th oct they mentioned delivery date as 16-10-23 but not delivered yet .While taking to customer service for cancellation of order due to delaying delivery they said you can’t cancel the order,while delivering the product you can cancel and they don’t saying when the product will delivering.The […]

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