Wakefit

Delay in delivery of mattress

Posted on by Consumer Court
Name of Complainant Arpita Srivastava
Date of ComplaintDecember 23, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I have order the mattress on 9th dec 2023. It was showing to be delivered on 18th dec then when on 18th i checked the status it says sorry for inconvenience due to technical issue we couldn’t do the manufacturing on time & it will be dispatched on 22nd dec. & From 18th I have […]

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False Promise of delivery, refusal to cancel, and harassment of customer after invoicing.

Posted on by Consumer Court
Name of Complainant Alokesh Pyne
Date of ComplaintDecember 9, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I ordered a sofa on 10th November. The delivery date was showing as 28th November. When after 13th November, order status didn’t change, I started calling support enquiring about my order. Till 28 November, I’ve called the support everyday flagging the fact that the order status is not changing even one day before delivery. I […]

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sofa set from wakefit online

Posted on by Consumer Court
Name of Complainant Anant
Date of ComplaintDecember 5, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

sofa not delivered yet and false statement given as sofa will be delivered withing one month of order date. i am stuck in after so many calls to customer care no. sofa set from wakefit online was last modified: December 5th, 2023 by Consumer Court

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Delay in delivery

Posted on by Consumer Court
Name of Complainant Manish Gupta
Date of ComplaintNovember 23, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I have ordered 2 wakefit orthopedic mattresses size 84*42*6 on 25oct 2023.I have received one mattresses on 4th Nov 2023 and still not getting the second one..The customer care executive doesn’t even know when will my product will be delivered. I have to lend money from my friend to order mattresses for my stiff back […]

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Delivery not happening of product

Posted on by Consumer Court
Name of Complainant Akhil goyal
Date of ComplaintOctober 31, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a bed on 14 october and it had been delivered to me by 23 oct 2023 but yet I don’t receive it and they also extend the EDD with no reason. when I track my order it is in Gurgaon warehouse from past 10 days but they are not delivering it Why ? […]

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Delivery delay and what Cancel the order

Posted on by Consumer Court
Name of Complainant BHASKARASAI
Date of ComplaintOctober 27, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I am ordered wakefit matress 0 on 10 th oct they mentioned delivery date as 16-10-23 but not delivered yet .While taking to customer service for cancellation of order due to delaying delivery they said you can’t cancel the order,while delivering the product you can cancel and they don’t saying when the product will delivering.The […]

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Received a manufacturing defect sofa

Posted on by Consumer Court
Name of Complainant Ravali
Date of ComplaintOctober 7, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I received a manufacturing defect soda from wakefit on 2nd October. I raised this to them with all the images and videos on the very next moment I got the delivery. Image added – clips are not aligned and cannot be installed. OrderId – ORDER202309Et4l51 Received a manufacturing defect sofa was last modified: October 7th, […]

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Wakefit mattress delayed delivery

Posted on by Consumer Court
Name of Complainant Venkat
Date of ComplaintSeptember 18, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Wakefit is unable to deliver me the mattress as promised and waited for more than 2 weeks & they failed miserably so far hence asked for cancellation & refund but so far no progress with the same Please take necessary legal action against this fraud company 🙏 Wakefit mattress delayed delivery was last modified: September […]

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Delayed delivery

Posted on by Consumer Court
Name of Complainant Nidhi Mathur
Date of ComplaintSeptember 13, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

We have ordered one single seater recliner from Wakefit on 15 August 2023, they are continuously changing the delivery dates saying that the manufacturing is delayed because of shortage of raw material. The person in the showroom said it will be delivered on 31 August. later we got message that now it will be delivered […]

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Delivery: False delivery dates are given multiple times and blocking money

Posted on by Consumer Court
Name of Complainant Hritik Jain
Date of ComplaintAugust 28, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an order on 12th Aug, 2023 for Wakefit Flexagon Trifold Pro Mattress. The original delivery date was 15th Aug, 2023. But the order newer delivered. I tried calling and chatting with customer care, but every time they ask 2 day – 3 days of time. And when I call them back they again […]

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