Delay in delivery of mattress

Name of Complainant Arpita Srivastava
Date of ComplaintDecember 23, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Arpita Srivastava:

I have order the mattress on 9th dec 2023. It was showing to be delivered on 18th dec then when on 18th i checked the status it says sorry for inconvenience due to technical issue we couldn’t do the manufacturing on time & it will be dispatched on 22nd dec.
& From 18th I have regularly following up but the team is so nice that they only say sorry for inconvenience wait for 24-48hr it will be dispatched on 22nd then when on 19th i checked & query abt it it delayed to 23rd next day it delayed to 24th again it delayed to 26th everytime they are postponing the delivery.
I think there is no manufacturing company & the agents are also not trained they have a learned format I the same way every person talk to u even they don’t have any knowledge abt anything neither they put our complain on priority as they are saying ur complain is our priority

Image Uploaded by Arpita Srivastava:

Delay in delivery of mattress

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