Vodafone

Vodafone outgoing validity expired

Posted on by Consumer Court
Name of Complainant Shubh Khabya
Date of ComplaintDecember 6, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am using vodafone for the past 2 years and I have enough balance in my account to call. However, I’m not able to make outgoing calls as vodafone says that my outgoing validity has expired but my SIM has lifetime validity. They are forcing me to recharge although i don’t want to. This is […]

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Charged twice for I Roam Free activation.

Posted on by Consumer Court
Name of Complainant Kersi R Mistry
Date of ComplaintDecember 6, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Dear Sir, On 16th Nov’18 I had done an automatic activation of I Roam Free on my number 9892020013 for my International travel, which informed me that the plan was activated from 16th Nov’18 itself which was not acceptable to me as I was travelling on 19th Nov’18. Hence soon after on 16th Nov’18 evening itself, I […]

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Vodafone online bill payment

Posted on by Consumer Court
Name of Complainant MaryD
Date of ComplaintDecember 6, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

On 23rd November 2018, I’d done my online postpaid bill payment (Rs.619) through my AXIS bank net banking for my mobile no: 9962512358 And I have got the message also from Vodafone that payment is confirmed and my bank account is also deducted by the Rs.770. [ INB/620748487/VODAFONE(BILLDESK)/Mobile] But At 3.34 pm I got SMS […]

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Vodafone Expired Service is not activating

Posted on by Consumer Court
Name of Complainant Sheetalaprasad Tripathi
Date of ComplaintDecember 6, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I am using Vodafone prepaid service. I did not get prior information that my services will be deactivated though I had balance in my prepaid account. Even then I decided to re-activate the service and, after discussing with Vodafone customer care, I recharged my sim with minimum required recharge of INR 35.00. However, more than […]

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Vodafone expires outgoing validity

Posted on by Consumer Court
Name of Complainant Tanish
Date of ComplaintDecember 6, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Account balance is Rs. 22, with lifetime validity but I’m unable to make calls as popup/message says outgoing validity is expired. Why I’m being forced to recharge on pack that has a month validity only.(Rs 35 pack with 28 days validity) Vodafone expires outgoing validity was last modified: December 6th, 2018 by Consumer Court

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customer Service issue

Posted on by Consumer Court
Name of Complainant Sachin kumar
Date of ComplaintDecember 6, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir vodafone service se m bhaut duki hu. Hamesha hi call,email or message kiya hai ki VAS OR DND Service band kar do par yeh band ni karte hai kirpiya karke inke upar action liye jaye customer Service issue was last modified: December 6th, 2018 by Consumer Court

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Tariff plan

Posted on by Consumer Court
Name of Complainant
Date of ComplaintDecember 6, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Complaint is about to change the post paid plan to pre paid plan last 4days daily im going to the vodafone store in the TTK, Alwarpet,chennai and the counter staffs are telling different reasons and ask me to bring different documents i am very much frustrated and i am going to cancel this vodafone connection […]

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unwanted charges added in miscellaneous

Posted on by Consumer Court
Name of Complainant mita paul poddar
Date of ComplaintDecember 6, 2018
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I have a plan of 249/- where as my bill extended to 408, and the charges which has been charged extra is in miscellaneous. I called up the call centre where no senior person or manager are interested to have a conversation with me over phone and as per the telephone operator the charges was […]

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Vodafone Outgoing Validity Clause

Posted on by Consumer Court
Name of Complainant Prnjl
Date of ComplaintDecember 6, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

My Vodafone SIM had Rs85 balance left when vodafone discontiued my outgoing facilty. I called the customer care executive and they breifed me about  a new policy of the company  that requires me to pay for outgoing facility every 28 days, notwithstanding the balance in my account. This  is a  complete reversal of the lifetime […]

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