Vodafone

Without my consent international roaming activated by Vodafone

Posted on by Consumer Court
Name of Complainant Jithin Joseph James
Date of ComplaintNovember 6, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Sir/Madem I have a complaint against Vodafone cellular service. I have been using Vodafone cellular service for more than 7 years. Last month bill I received was rupees 8000 from Vodafone. Then I contacted Vodafone customer care service centre to know the reason for this bill amount. Then they replayed me that an international roaming […]

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Misrepresentation by Vodafone and/or its affiliates

Posted on by Consumer Court
Name of Complainant Jainam Sanghavi
Date of ComplaintNovember 5, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

As discussed with you one of their executive, issue was that the RED plan still shows the Amazon Prime as the benefit pack. And for that very reason I had continued with RED plan. Eventually it did get renewed (only for one day) and the same was discontinued the next day. If the benefit is […]

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No network connection

Posted on by Consumer Court
Name of Complainant Pranab
Date of ComplaintNovember 5, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It is really frustrating that I am not able to use my mobile inside my house. The network disappears the moment i enter my house. I have raised multiple complaint but your Customer service come back with the same standard response “We are upgrading”. If a Customer is not able to use the services, tell […]

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Vodafone mobile shield – Fake Scheme

Posted on by Consumer Court
Name of Complainant Sumit Katyal
Date of ComplaintNovember 5, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’m a Vodafone user and covered under their mobile shield program. I raised a claim with them around 20 days back (Claim no. 1991097313) , since then I’ve been chasing a wild goose and they have stopped responding to my emails and even blocked my phone numbers as my phone gets auto disconnected when I […]

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Network deactivated and can not contact anyone

Posted on by Consumer Court
Name of Complainant stephanie griffin
Date of ComplaintNovember 5, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I asked to change to top up from bill pay. I received a text saying the network maybe be down shortly. It has now been 5 days. I rang customer service and was told this is normal and standard is3 to 5 days. On day 4 I rang customer service and was told it was […]

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Vodafone unfairly charging HIGH roaming rates despite my plan

Posted on by Consumer Court
Name of Complainant Stuti Desai
Date of ComplaintNovember 4, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I activated the Rs.500 per day roaming plan for my international travel but Vodafone told me that the Baltics (I was travelling to Estonia) is not a partner country so they will not be able to provide services to me over there. Despite this, they have charged me Rs.28,000 for roaming data. I had […]

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NET DATA NOT WORKING SINCE 3 MONTHS

Posted on by Consumer Court
Name of Complainant VANDANSINH ZALA
Date of ComplaintNovember 2, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I HAVE MADE COMPLAINT TO VODAFONE VIDE COMPLAINT TOKEN NO N C004-37918996512 BUT SERVICE PROVIDER IS NOT SOLVED MY PROBLEM MOB NO 9825193675 NET DATA NOT WORKING SINCE 3 MONTHS was last modified: November 2nd, 2019 by Consumer Court

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My plan purchase via app not reflecting for mobile numbet 80******60

Posted on by Consumer Court
Name of Complainant Wins Ninan
Date of ComplaintNovember 2, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

dear Vodafone care, I feel continuously ripped by your organization and its continuous IT app functionalities. My complaints   01 Nov ’19    INB/701450502/VODAFONE (BILLDESK)/NA     –    399.00 31 Oct ’19    INB/701066370/VODAFONE (BILLDESK)/NA     –    399.00 Please notice these two purchases done via mobile App. These are debits from my savings bank account. The 31st October […]

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Generating unusual outgoing invisible message costing Rs.1.50 per message.

Posted on by Consumer Court
Name of Complainant Shankar Maitra
Date of ComplaintNovember 1, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have one prepaid Vodafone No.9830149113 which generates almost everyday an invisible outgoing message, the cost of which is Rs.1.50 per message. I raised complaint to Vodafone’s customer service but they are unable to solve the problem. Hence, I have to make my available balance as low as Rs. 1.12 so that such unusual charge […]

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