Vodafone

False commitment & Sim delivery failure

Name of Complainant Aman Goyal
Date of ComplaintAugust 4, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I ordered my number to be changed from Prepaid to Postpaid on 31st of Jul, New postpaid Sim was to be delivered on 1st of August at my home. i have been following up with their executive everyday since then, & every time they say         ” you will receive you sim within […]

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Regarding frequent Balance deduction from my number

Name of Complainant deepak
Date of ComplaintAugust 4, 2020
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Vodafone every month deducting money and unnecessarily activating VAS. Every month doing complaint against it. They are assuring that its not going to repeat but every month same issue. 23 july also they deducted 47 rs and not providing any resolution. Also not refunding my money. Kindly do the needful and take strict action. Regarding […]

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Recharge not yet activated

Name of Complainant Sounak Sarkar
Date of ComplaintAugust 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

An unlimited recharge of 299 done has not been activated though the amount has been deducted from my account Recharge not yet activated was last modified: August 9th, 2020 by Consumer Court

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Substandard behavior

Name of Complainant Roopak Salpekar
Date of ComplaintAugust 3, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Hi, Being a vodafone customer for more than 6 years, never ever expected such substandard behaviour from your executive/retention team. I guess if I heard correctly, Shikha called up from retention team. This was just an introduction going on and there was no disturbance on the call.  The young lady unnecessary asking me “if I am able […]

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NETWORK FAILURE IN OUR OFFICE PREMISES FOR OUR CORPORATE ACCOUNT

Name of Complainant MITUL ZAVERI
Date of ComplaintAugust 3, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I am a Vodafone customer from ages with having Corporate account from more than 5 years. Since the time we activated the Corporate account, we have network issue in our office premise and since we were offering to purchase multiple numbers of Vodafone to be used in office, Vodafone offered us to resolve the issue […]

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activation of REDx plan and wrong billing

Name of Complainant ASMITA DESHPANDE
Date of ComplaintAugust 3, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I had the REDx plan activated on May 16. 2020 and I have been charged a higher rental for that on the promise that I will be receiving netflix subscription complimentary. As was expected, this never worked and after almost more than a month of haggling with vodafone customer care and all the escalations it […]

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NETWORK ISSUE FROM PAST 1 MONTH

Name of Complainant ASHIT ZAVERI
Date of ComplaintAugust 3, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

WE HAVE GIVEN SEVERAL COMPLAINS TO VODAFONE WITH REGARDS TO OUR VODAFONE NETWORK ISSUE IN OUR OFFICE PREMISE, BUT EVERYTIME AFTER OUR COMPLAIN VODAFONE SENDS A SMS SAYING THAT THE COMPLAIN HAS BEEN RESOLVED WITHOUT THE ISSUE BEING RESOLVED OR EVEN CHECKED WITH US. WE ARE USING A CORPORATE ACCOUNT WITH MORE THAN 9 NUMBERS […]

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Deducted amount for downloading game..which I didn’t downloaded or used

Name of Complainant Rani Maria saji
Date of ComplaintAugust 3, 2020
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I got a message from VZ VICMS and they deducted 10 rupees from my account .I didn’t downloaded or used carban game.so kindly take actions Deducted amount for downloading game..which I didn’t downloaded or used was last modified: August 3rd, 2020 by Consumer Court

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network issue

Name of Complainant Vishal B More
Date of ComplaintAugust 2, 2020
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Team, We are facing network issue in my village. Here there is no proper coverage from any network. Only BSNL has some limit of coverage in 2G but not able to use internet and all. We are planning if any network will be installed or extended soon. we will move to that service network. […]

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Respected Sir/Madam, From 10th may 2020. I was trying to get PORT code from Vodafone, for this I had sent message to 1900 PORT 8390710544 in response of this, I got message Cancellation message mentioning. “UPC cannot be generated for the reasons:1) There are subsisting contractual obligations with your service provider. please contact 1900”.

Name of Complainant Kundan Chaudhari
Date of ComplaintAugust 2, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have gone through not only a very sad phase with Vodafone services but the mental agony, depression, and precious time been wasted on a company like yours is very saddening. Now, I need Consumer forum support to resolve my query & to get my PORT code ASAP & a Legal action against VODAFONE as […]

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