Vodafone

Deduction of Main Balance without User concent

Posted on by Consumer Court
Name of Complainant Nipun Agarwal
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I am a vodafone customer for more than 5 years. I use a prepaid service. My Service validity was going to be expired between 31st July 2021 and 1st August 2021 and on 4th August a deduction was made from my main balance of Rs 128 without seeking my permission to extend the validity. Moreover […]

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Repeated mental harassment by vi customer care and there vi store

Posted on by Consumer Court
Name of Complainant Nikhil Bhoyar
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

This is regarding repeated harassment by vodafone customer care and there vi store. When I asked to switch my postpaid number to prepaid they told me to visit the Pune center. They said i need to travel from nagpur all the way to Pune. When I escalated the issue they asked me to visit the […]

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Rs 20 deducted for accessing songs when I didn’t activate it

Posted on by Consumer Court
Name of Complainant Syed Waseef Hussain NAQVI
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I never activated songs but Rs. 20 deducted from my balance amount. I didn’t get any service either. Worse, I’m not even aware of what it means by “SONG” for which vodafone Idea charged me this amount. This was in close succession of charging Rs. 49 for accessing battlequiz which too I didn’t access. Looks […]

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Telesync games

Posted on by Consumer Court
Name of Complainant Albert Thomas
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Rs 10 deducted from my vi balance this is the message i received at 4am “Hello! Thank you for choosing to access Telsync Games, You have been charged Rs. 10” Telesync games was last modified: August 8th, 2021 by Consumer Court

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Deactivation of number

Posted on by Consumer Court
Name of Complainant Sujitha
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

My vodafone services are deactivated.i am not able to call customer care.somehow i spoke with other number and response is your number is not in our circle and it is not vodafone.they are not giving reason for what happened.the number which was using past 10years now they are saying not in our circle and invalid.It […]

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Charged rs.15 without my consent.

Posted on by Consumer Court
Name of Complainant Sanya bajaj
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Hello! Thank you for choosing to access Bcafe Portal, You have been charged Rs. 15 Your balance is Rs. 24.38 Charged rs.15 without my consent. was last modified: August 8th, 2021 by Consumer Court

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Network disconnected past 6 days despite of making payment.

Posted on by Consumer Court
Name of Complainant Sushmita Borade
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

6 days ago my network disconnected saying inactive payment not done however i made payment at airtel store. I have proof too. I made many complaints, calls to customer care, visited mini store and main store. None of the vi people helped me. I’m struggling with no network as my business is stuck because of […]

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Deduction of money without any subscription

Posted on by Consumer Court
Name of Complainant Praveen Choudhary
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I have been charged by VZ-ViCMS so many time for some game services which I have not subscribed Deduction of money without any subscription was last modified: August 8th, 2021 by Consumer Court

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