Vodafone idea

Vodafone Idea giving wrong network time (6 min late!!!)

Name of Complainant Iftekhar Ahmad
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

These days, the network time provided by Vi is about 6 minutes slower than actual time. Probably their server is not synchronized with time providers like NIST, USA. All Vi customers in india are, therefore, clocked 6 minutes late because of this. I am already suffering a lot because of this. I talked at 198 […]

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Getting messages from VZ_ViCMS and charges RS 10 unnecessary

Name of Complainant Sandeep
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello! Thank you for using ppu_game, You have been charged Rs. 10 Your balance is Rs. 22.22   Got above message from Vodafone idea that you have been charged Rs 10 for ppu_game. But I didnt subscribe anything. This was happened twice. This is really serious problem, without knowing customer how they can deduct money. […]

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Illegally deduction of Vodafone Idea Mobile balance

Name of Complainant Jatin Sahni
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

My mother got a message twice on different dates at 6 AM in the morning from VZ-ViCMS with the below details: “Hello! Thank you for using contentDesc, You have been charged Rs. 7.” “Hello! Thank you for using SONGS, You have been charged Rs. 20.” “Hello! Thank you for using ppu_game, You have been charged […]

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Vodafone Idea deducted Rs.10 from balance without customer consent

Name of Complainant Sujata Helonde
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have been charged with Rs.10 by Vodafone Idea mobile network service provider without customer consent. Last month also they charged about Rs. 35 under similar services which wasn’t authorised by me. But it’s getting regular and charging illegally monthly under the name of some service which customer didn’t activate. Request to kindly take up […]

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Charging of Rs 25 for Pre Embedded Games

Name of Complainant Jaya
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Vodafone has been charging me Rs 7 and Rs 25 mentioned as for using contentDec and Pre embedded Games. I have not asked for any of these. So please look into this. Charging of Rs 25 for Pre Embedded Games was last modified: January 2nd, 2021 by Consumer Court

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Vodafone Idea deducting unnecessary charges for services

Name of Complainant Arnav Khandekar
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I got two messages from VI stating that money has been deducted from my balance for services which I haven’t activated. It’s not the only time it has happened, vodafone Idea’s customer care is pathetic when I reported the issue to them they said that they can’t do anything. Vodafone Idea deducting unnecessary charges for […]

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Vodafone idea not allowing me to Port my number to Jio

Name of Complainant Rejitha R S
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Sir, I have been trying to port my current number which is Vodafone idea connection to Jio for the past 15 days. From 17/12/2020 I have been giving them request and they send me the same reply every time saying that I have some contractual obligations with them. So I called up their customer executive […]

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Charging of Rs 7 for contentDesc

Name of Complainant Jaya
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have been charged Rs7 three times for using contentDesc. I have not asked for this. I want the money to be returned back. So I am submitting a complaint against this. Kindly do the needful. Charging of Rs 7 for contentDesc was last modified: December 30th, 2020 by Consumer Court

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Cyber crime

Name of Complainant Monu kumar
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

A msg come from vz-vicms and show me that rs. 7 is deducted and remaining balance is …. Bt i d’t know when i subscribe this servive it is totaly fraud with me plz take an action Cyber crime was last modified: December 30th, 2020 by Consumer Court

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Unnecessary deduction of money, fraud by Vi

Name of Complainant Virendra Prajapati
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I received 2 texts saying Rs. 20 deducted for using Songs. I haven’t used any such service. The first text was received around 3:46 am and the second at 9:13. When I talked the customer care executive the same day, they said it was a technical issue and the money will be returned in 24 […]

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