Vodafone idea

Unnecessary deduction of money, fraud by Vi

Posted on by Consumer Court
Name of Complainant Virendra Prajapati
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I received 2 texts saying Rs. 20 deducted for using Songs. I haven’t used any such service. The first text was received around 3:46 am and the second at 9:13. When I talked the customer care executive the same day, they said it was a technical issue and the money will be returned in 24 […]

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Unnecessary money deduction

Posted on by Consumer Court
Name of Complainant Vijay
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Hi, I received a sms from VZ-VICMS stating Rs 20 has been deducted from my prepaid Vodafone for using songs. Since I didn’t used any service related to songs. This is a clear case of fraud. Don’t know how many innocent users become victim of this fraud Unnecessary money deduction was last modified: December 27th, […]

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Fraudulent bill generation by Vodafone Idea

Posted on by Consumer Court
Name of Complainant Aritra Bhatta
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

My aunt’s phone number was changed from postpaid to prepaid, after clearing all dues. She went to the Vodafone store and completed the transaction. Now people from Vodafone Idea are calling her up and saying she still has dues. The people at the store said she had cleared all dues and there are no outstanding […]

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Deduction of money twice

Posted on by Consumer Court
Name of Complainant Naseema begum
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have received a message stating that i have been charged for  downloading ppu games twice this month but i havent downloaded any of it Deduction of money twice was last modified: December 27th, 2020 by Consumer Court

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Complaint against VI postpaid number to prepaid

Posted on by Consumer Court
Name of Complainant Ramandeep Singh
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I am a postpaid costumer of Vodafone idea network. But last 3-4  months i have tried to port my number to prepaid. But when i visit to store or talk to VI costumer care they say that you have a corporate number and have to need NOC letter from company  . Many times i have […]

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Network problems Vodafone idea

Posted on by Consumer Court
Name of Complainant Shibil ek
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

They said they are the fast network in India but I can’t get any status or 3g speed on their 4g poor network in India in my experience Network problems Vodafone idea was last modified: December 27th, 2020 by Consumer Court

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Fraud messages and Deducting money

Posted on by Consumer Court
Name of Complainant AKSHAY PATIL
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello! Thank you for downloading ppu_game from TELESYNC_SOLUTION. You have been charged Rs. 10 Your balance Rs. 49 I have not done anything and even after complaints and its disabling from Vodafone Idea customer care then also it keep on deducting the money.   Its a serious issue now and happening from almost 3 months. […]

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Vi is not providing UPC code for MNP

Posted on by Consumer Court
Name of Complainant Vivek Nigam
Date of ComplaintDecember 25, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I want to port my Vi network to other service provider but as I send PORT xxxxxxxxxx to 1900, I’m not getting my UPC code. Kindly help me to get my UPC Code so that I can port my network and get rid of Vi. Vi is not providing UPC code for MNP was last […]

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unnecessary charges for contentDesc

Posted on by Consumer Court
Name of Complainant sabu george
Date of ComplaintDecember 25, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I am getting charges of Rs 25 and Rs 7 for contentDesc and Pre embedded games , where I am not using at all.  They are forcing me to pay for it, and it gets automatically deducted. unnecessary charges for contentDesc was last modified: December 25th, 2020 by Consumer Court

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Charging some random amount without customer consent

Posted on by Consumer Court
Name of Complainant Surabhi Panwar
Date of ComplaintDecember 24, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Deducting amount without any consent in the name of some services. When reported, they were not ready to listen to anything and simply refused to refund. Charging some random amount without customer consent was last modified: December 27th, 2020 by Consumer Court

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