Vodafone idea

Vodafone network time delay by 4 minutes

Posted on by Consumer Court
Name of Complainant Jatin Talreja
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My phone time (which is the Vodafone network time) is always synchronised with the time of my laptop, today that is Aug 3rd 2021I noticed the time difference between my cellular network and laptop and other devices at my home, all seem to be correct but my phone which gets its time from the network […]

Read More...

Vodafone Idea – Value added services

Posted on by Consumer Court
Name of Complainant FARAAZ AHMAD
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The VAS (Value Added Services) which deducts fund from balance as per official statement only will get activated by consumer’s consent. But this is not true at all, these VAS services get activated on their own and deducts fund from balance. I have complained about this issue to Vodafone customer care service more than once. […]

Read More...

Did not support to give my request update

Posted on by Consumer Court
Name of Complainant Bitupon Boruah
Date of ComplaintAugust 6, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I want to reissue my old vodafone number. I pay my overdue but I am unable to get any updates . Tinsukia , Assam vodafone store not received my phone and they avoid me solved my problem. Did not support to give my request update was last modified: August 8th, 2021 by Consumer Court

Read More...

Vodafone Idea service related unable to send sms

Posted on by Consumer Court
Name of Complainant Yogesh Kumar
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I am using Vodafone Idea services. I have 35 rs. Main balance and also 35 rs talk time balance. But when I am sending msg it is failed. Then I talk to customer care he saye you have to charge minimum 128 rs for msg. I ask him if I have 35 rs balance then […]

Read More...

Vodafone Idea Unauthorized Charges

Posted on by Consumer Court
Name of Complainant Rohit Mahajan
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

My Vi no. 9653933704. I have not choosed any kind of access handset inbuult games. I have been charged Rs.25/-. But i have not access. I think this is a fraud. Please help me. Vodafone Idea Unauthorized Charges was last modified: July 31st, 2021 by Consumer Court

Read More...

Money deducted automatically

Posted on by Consumer Court
Name of Complainant Roopal
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Well, I haven’t done any subscription or haven’t given any access to any of such thing. But I have been charged 20 rupees which has been deducted from my mobile balance automatically.I really want quick action on this. The message I got rom VZ-ViCMS reads… Money deducted automatically was last modified: July 31st, 2021 by […]

Read More...

Money deduction without permission

Posted on by Consumer Court
Name of Complainant Pallavi Sonarthi
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

VZ-ViCMS has sent me an SMS that they have deducted ₹20 from my balance for subscribing a game, this is the second time it happened, even when I haven’t subscribed anything. Money deduction without permission was last modified: July 31st, 2021 by Consumer Court

Read More...

Incorrect charging after credit limit

Posted on by Consumer Court
Name of Complainant Parikshit Andhare
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Our credit limit was set at Rs 7,400 because my parents (Vodafone customers) were travelling abroad. After activation of data service, they got billed for Rs 10,950/- instead of being barred after going above credit limit. Vodafone agreed their billing system was slow in processing customer usage and hence did not stop the usage immediately […]

Read More...

Recharge done successfully but not activated

Posted on by Consumer Court
Name of Complainant Gourav Kumar Nahar
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

i have done recharge on my vodafone sim of rupees 51 and through VI app and it is done successfully and money also deducted from my bank account but it is not activated. My idea mobile number-7239988125 Please refund my cash or activate the plan which I recharged successfully. Thank you Recharge done successfully but […]

Read More...

Service provider Vi deducted 15 rs from my main balance for bcafe portal services Which I haven’t opted for.

Posted on by Consumer Court
Name of Complainant T.Srinivas karthik
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I received a message from VZ- Vic ms mentioning that 15 rs INR has been charged from my account for choosing to access Bcafe portal which I haven’t Service provider Vi deducted 15 rs from my main balance for bcafe portal services Which I haven’t opted for. was last modified: July 25th, 2021 by Consumer […]

Read More...