Vodafone Egypt

Invoice Billing when Cancelling the Home Internet Subscription With Vodafone Egypt

Posted on by Consumer Court
Name of Complainant Shady Farid Ramzy
Date of ComplaintJanuary 21, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

After more than one month of unstable internet service provided by Vodafone Egypt (very slow internet, and frequently interrupted service), and after providing many complains without any solution I went to Vodafone Egypt, Sohag Branch (Al Gomhouriya Street) to cancel my Home Internet Subscription on 20/01/2025, the date of monthly renewal payment. I was advised […]

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Vodafone Egypt – Internet speed is very slow

Posted on by Consumer Court
Name of Complainant Ahmed
Date of ComplaintJune 24, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have purchased home wireless internet router and sim since about one year from Vodafone Egypt. The speed at that time was 25-30 Mbps. Since about three months I experience very low speed in Internet connection (about 2 – 4 Mbps) which impacts completing my work properly. Note: I placed my mobile phone (with Vodafone […]

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Have the red offer!!but instead the internet service is stopped

Posted on by Consumer Court
Name of Complainant Marwa
Date of ComplaintNovember 12, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

In 29/10 I make a request to have (the red offer) to connect my ADSL at home to my red line bill instead of connecting it with my prepaid number.this request would take 48 hours, after two days I called them they said my request has been rejected for (error in the date ) as […]

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mobile internet usage

Posted on by Consumer Court
Name of Complainant Dr. Mona Elgayyar
Date of ComplaintJune 1, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have been a loyal customer since 2004. I am a vodafone red customer. This month (May, 2022) the internet quota was all consumed (20GB) in 7 days though i didn’t do anything unusual or different than previous months. I complained to the customer service and requested to solve the issue for more than two […]

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Issue with Red plus bundle

Posted on by Consumer Court
Name of Complainant Mahmoud Zaki
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Several times the customer service asked me to upgrade my bundle and finally I did , but I’m suffering from two months ago from customer service because they didn’t solve my problem of receiving the bein channels Seriously I’m thinking to get another company like Orange or Ittisalat which presents a very good offers Pls […]

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Vodafone Egypt-Mobile Internet Package Renewal

Posted on by Consumer Court
Name of Complainant Ayman Mansour
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Vodafone Egypt deducted money off my balance as renewal cost of mobile internet package although I made pretty sure that I cancelled that service early enough before renewal date. Because that was the second time I face that problem, I called their customer service and was quite clear that I wanted to terminate the subscription. […]

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ADSL Department Vodafone Egypt No Service

Posted on by Consumer Court
Name of Complainant Mena Ismail
Date of ComplaintJuly 9, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Vodafone Egypt ADSL Customer Services and Services are nightmare in Egypt.. I applied for ADSL Service 3 months and more ago.. They replied that service to be installed in 15 days. More and more days passed and no installation then the representatibe in store said nonesense that my phone is only voice.  checking with WE […]

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Bad vodafone customer service in egypt

Posted on by Consumer Court
Name of Complainant Eslam ahmed
Date of ComplaintJuly 8, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have a huge problem with Vodafone company specially customer service because of the bad service that they gave to me .. I want to change my no. To another company because of their bad behave with me and they don’t want to give me a help so .. I will send my complain to […]

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Vodafone Internet dsl service

Posted on by Consumer Court
Name of Complainant Ali Mokhtar
Date of ComplaintMay 25, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Please note that our DSL service is not working for more than one month although we payed the bill and we cannot reach the technical support…. Whenever we try to reach them no answer after waiting on the phone for more than an hour…. We need a quick feedback Vodafone Internet dsl service was last […]

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Vodafone Egypt internet Complaint

Posted on by Consumer Court
Name of Complainant Abdel Rahman
Date of ComplaintAugust 20, 2018
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I was a customer on Vodafone Egypt since years , also I am one of its Premium customers , I was a member of the Vodafone Internet system and I discovered that residual was not migrated to me for the next month , and customer service refused to help me or to solve my complaint […]

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