| Name of Complainant | |
| Date of Complaint | November 12, 2022 |
| Name(s) of companies complained against | Vodafone Egypt |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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In 29/10 I make a request to have (the red offer) to connect my ADSL at home to my red line bill instead of connecting it with my prepaid number.this request would take 48 hours, after two days I called them they said my request has been rejected for (error in the date ) as the employee had written the date wrongly and I were asked to go back to Vodafone branch to make a new request which would take another two days. I went again to the branch make a new request and I checked it they said it’s rejected as the employee didn’t request to open the data of the new phone number and I asked them to make a third request and I will not go to the Vodafone branch to tell them open the data it’s not my job or responsibility. After hours they fixed the request but unfortunately they said I have to wait again 48 hours.
How it comes , No feedback for any request. No follow up I am the one who’s calling them only today one customer service member called me but said wait for 84 ??
From 29/10 till 8/11
I have no internet because I want to get their offer .they are the one who offer?
