VIA.COM

Hotel booking not confirmed and no refund or response

Posted on by Consumer Court
Name of Complainant Jyoti Kataria
Date of ComplaintJune 22, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi I booked a hotel in manali through via.com. I did not received any mail and when called the hotel to check they informed me that this website is fraud and they never receive any payment for bookings done via this website. I called customer care number of times but they are not refunding my […]

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Refund against cancelled international air tickets

Posted on by Consumer Court
Name of Complainant MURALIDHARAN UNNI K N
Date of ComplaintJune 9, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

On 22nd May I bought Qarar airways ticket through via.com. Due to pre registration issue i could not travel and subsequently i initiated cancellation. Qatar airways confirmed 100% refund and they have shared refund credit note. This money is holding by via.com when asked they are they informe that they are not holding the funds. […]

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My ticket is not confirmed

Posted on by Consumer Court
Name of Complainant Somnath Sahani
Date of ComplaintMay 15, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have made a return flight booking from Kolkata to Pune 16th May and 17th May money has been deducted but ticket is not confirmed.my booking ref I’d is FMNLA3OKHYGT5 My ticket is not confirmed was last modified: May 15th, 2022 by Consumer Court

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Travel agency Via.com refused to cancel

Posted on by Consumer Court
Name of Complainant Sidhant Agnihotri
Date of ComplaintApril 15, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I made 2 bookings FMNLA3NBQKK67 and FMNLA3BQO2MS. Flights Guwahati to Delhi. I soon realized it was on wrong day and called them to cancel but they refused to cancel and ultimately put it on Queue and only after 24 hrs were over they were willing to cancel so that I would loose 7000 on both […]

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Cancelation charges being cut inspired of telling customer care to cancel within 24hrs

Posted on by Consumer Court
Name of Complainant Sidhant Agnihotri
Date of ComplaintApril 15, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I booked 2 tickets from via.com. Booking No FMNLA3NBQKK67 and FMNLA3NBQO2MS.Guwahati to Delhi. Within a few hrs I realized that I had booked on the wrong day. I tried my best to cancel these tickets calling up their customer care ultimately they lied to me saying that it is done but no they just threw […]

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Paid the amount but did not get the Tickets

Posted on by Consumer Court
Name of Complainant SUBIR BHATTACHARYA
Date of ComplaintMarch 26, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I tried to book two Tickets ( Round trip ) as a Senior Citizens CCU to BBI and back. At the instruction of payment I paid the Amount by SBI CREDIT CARD No. XXXXXX7655 . The amount was debited my account SBI sent me the message. But no Tickets were issued. When complained Via Support […]

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Amount deducted but didn’t get air tickets on via.com

Posted on by Consumer Court
Name of Complainant Mohammed mubin Ansari
Date of ComplaintFebruary 5, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I booked 2 return flight tickets from Mumbai to Lucknow on 24 Jan 2022, paid amount of Rs. 27014 with netbanking but didn’t get tickets but an email saying that payment under process, thus cheated very methodically by via.com Amount deducted but didn’t get air tickets on via.com was last modified: February 5th, 2022 by […]

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Entire Amount not refunded by airlines

Posted on by Consumer Court
Name of Complainant Olipriya mukherjee
Date of ComplaintFebruary 1, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I had booked a flight on Jan 9th 2021, ( Booking ID:- FMNAA3F5U3EKB) and PNR (X74BFA) which was canceled by me later on Jan 17th 2021.The flight was scheduled on Jan 24th,2021.I had previously also called the customer care executive and according to them the booking is canceled but the airlines did not initiate the […]

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Payment debited for ticket. Still now ticket not booked

Posted on by Consumer Court
Name of Complainant Soniya M
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Due to festival sutitaion. Yesterr i was book the ticket through online website of via. Com chinnamnaur to chennai two ticket booked. The payment debited from my lazypay account still now ticket not issues. Payment debited for ticket. Still now ticket not booked was last modified: November 20th, 2021 by Consumer Court

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