Velvet Straps

Product purchased online but no confirmation or product recieved

Name of Complainant Akansha Johari
Date of ComplaintOctober 5, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hello I purchased bags from Velvet Starps (https://velvetstraps.in/products/slate-urban-backpack) which was in offer buy 2 at ₹799 on 9th September 2025. After the payment was done, I didn’t receive any email or message confirmation of order. Even after 6 days no tracking id however website says order will be processed within 3 days. When I tried […]

Read More...