UTS IR unreserved ticketing

Complaint Regarding Failed UTS R-Wallet Recharge and Refund Request

Posted on by Consumer Court
Name of Complainant Surendra Kumar
Date of ComplaintOctober 6, 2025
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I recharged my UTS R-Wallet with ₹100 on 5th October 2025, at 16:46. The amount was debited from my bank account, and the transaction status shows “Recharge Successful,” yet the wallet balance has not been updated. Kindly look into the issue and initiate the refund process at the earliest. Thank you for your assistance. Complaint […]

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Ticket not confirmed

Posted on by Consumer Court
Name of Complainant Archana B
Date of ComplaintJanuary 16, 2024
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Ive booked a unreserved ticket through UTS from Chidambaram to Tiripadirippuliyur on 15.01.2024 at 6.25 pm. Amount was debited and it showed Payment was successful then only i boarded on train. Later while travelling through my half way my refund amount got credited i dont even know what was happening, by trusting this paperless ticket […]

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