Urban Company

Ac issue occur again and again

Posted on by Consumer Court
Name of Complainant Sandeep Saini
Date of ComplaintAugust 30, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hi team I’ve booked ac complaint with urban company the issue is ac is not cooling I booked ac coil repair and gas refilling after this my ac not able to cool my room there is already two visit done but they don’t even understand the issue they keep giving run around I paid 3500 […]

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Unprofessional services

Posted on by Consumer Court
Name of Complainant Praveena
Date of ComplaintAugust 20, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Twice in 48 hours I made a booking and both times it was cancelled for stupid reasons. Customer support is incompetent Unprofessional services was last modified: August 20th, 2023 by Consumer Court

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Urban Clap

Posted on by Consumer Court
Name of Complainant Rahul Ranjan
Date of ComplaintJuly 25, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

My AC was installed by Urban company professional -“Alam” on 10th April. Gas was also filled… Alam visited 2-3 times after that as cooling was not there.He filled gas once more as he told there is leakage . Whan again cooling issue came ,he told me that he can’t resolve.He blocked ally numbers ..I have […]

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Urban company Did not refund the amount

Posted on by Consumer Court
Name of Complainant Fathima RahmathS
Date of ComplaintJuly 21, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I booked full house cleaning from urban company and paid RS.5148/- towards the service on April 5 2023, subsequently I cancelled the service request on April 6 2023 and I was informed that the charged amount will be refunded to my account.But the amount is not yet credited in my account. On inquiring they gave […]

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Split AC completely damaged by repairing “professional” sent by Urban Company

Posted on by Consumer Court
Name of Complainant Dhruv Maithil
Date of ComplaintJune 25, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

12th June 2023: I made a booking through Urban Company app of deep cleaning service for my Panasonic split AC. The professional who was appointed to me by the name Jitender Gupta first refused to clean the AC suggesting that the AC’s outdoor unit was not working, the indoor unit was working totally fine. Then […]

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Over charging and misleading of consumer

Posted on by Consumer Court
Name of Complainant Vijay
Date of ComplaintJune 23, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

In the year 2021 I have done by tv service in which I was charged 4000 rs for changing 5 backlight strips ,and again I had another issue recently in the June 2023 tv not getting turned on the service engineer came and changed the board of the tv and charged me 5800 including service […]

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Bathroom cleaning

Posted on by Consumer Court
Name of Complainant Richa Prakash
Date of ComplaintJune 19, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I had booked for intense cleaning for two bathroom. It was mentioned in the description that they will use the machine to clean the tiles and do intense cleaning for 2 hr for the bathroom. The agent worked on the bathroom less than half n hour. Broke the flush of one of the bathroom. Didn’t […]

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Complaint about urban company bad service done for AC at my home

Posted on by Consumer Court
Name of Complainant V Umapathy
Date of ComplaintJune 17, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Dear team, I am Umapathy and using Urbanclap app with login mobile number 7200093439. I have booked ac service on May 2022 for cooling issue and technician Balaji attended the issue and I have paid 3800 for changing motor, censor, remote and cleaning… he told if bill amount is more than 2000, UC warranty will […]

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Complaint against UC Company regarding the installation of my Air Conditioner which causes damage in Copper Pipe and thereby leading to non-cooling- Reg.

Posted on by Consumer Court
Name of Complainant Suman Das
Date of ComplaintJune 15, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Dear Ombudsman of UC Company, With much grief, I would like to state that on 9th May’ 2023, one of your company’s technician has installed my LG Dual Inverter AC at 3rd Floor. However, it was observed that after 2 days of the said installation, the AC machine did not cooling at all (the problem […]

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Urban Company mentally harassing me when I claimed warranty

Posted on by Consumer Court
Name of Complainant Meehir
Date of ComplaintJune 14, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I booked ‘Urban Company’ services for repair of my TV 4months ago. The Urban Company technician told me the original parts needed to be changed and it will cost Rs 6000 and it has 6months warranty (I have call recording where he mentioned 6 months warranty). First it got damaged on the very 1st day […]

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