Urban Company

Damaged Window AC and refusing to cover the expenses under warranty

Posted on by Consumer Court
Name of Complainant Damodar
Date of ComplaintApril 13, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

URBAN COMPNAY: booking id : 5c430b42852aebf853363c5d This is to inform you that Urban Company service has damaged my General Window AC Compressor. I had booked for AC service on 28th of March for AC not cooling much. When technician visited to service, he mentioned there is a gas leakage and needs welding and gas refilling […]

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Urban Company Poor AC Service damaged my 2 ACs

Posted on by Consumer Court
Name of Complainant Aman Baweja
Date of ComplaintMarch 28, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Hi Team I got 2 of my DAIKIN Inverter Split ACs uninstalled by Urban Company on 3rd March 2024. It was checked at the time of uninstallation and both ACs were working perfectly fine. I got both serviced by Urban Company on 8th March 2024. After service, it was not possible to check if they […]

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Damage of TV Panel

Posted on by Consumer Court
Name of Complainant Vivek Kumar Singh
Date of ComplaintNovember 29, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hi Team, I have just raached to UC for LED back light issue and after backlight issue get fixed, the technician created a panel sticking issue and after 2 to 3 attempts uable to fix panel sticking issue after that i requested for senior technician visit, which denied by UC and customer support person told […]

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Urban Company service

Posted on by Consumer Court
Name of Complainant Samir Singh Thakur
Date of ComplaintNovember 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I made a booking for AC servicing with Urban company and the send a technician for the same on 4th November 2023. While all my ACs were cooling just fine till that date, the service guy Faroque told me that I am telling you in advance that the gas in the Living room AC is […]

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Urban company

Posted on by Consumer Court
Name of Complainant Aditi
Date of ComplaintNovember 4, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Urban company damaged my water purifier while service. Now the company is just not answering my call. In chat box if I leave message they just say we will get back to you in 24 hours. This is happening for last 4 days. No one call me. I have Rs.1360 in my wallet they refused […]

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Urban company pest control service

Posted on by Consumer Court
Name of Complainant Tanvi
Date of ComplaintOctober 24, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I took pest control service from urban company and it was shown three months warranty. I have raised the issue since I have received this service. Now they made a new meaning with the word warranty. Warranty means one visit. I wasn’t told this or it was mentioned any where. Urban company pest control service […]

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Urban Clap company damaged my fridge

Posted on by Consumer Court
Name of Complainant Suresh
Date of ComplaintSeptember 14, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I approached the urban company to repair my fridge. The technician visited my home and did some work and left in between. Now the fridge is not at all in a position to repair. Urban company is not taking the responsibility to the damage that his Technician did. Urban Clap company damaged my fridge was […]

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Ineffective service from urban company

Posted on by Consumer Court
Name of Complainant Suvayan Mukherjee
Date of ComplaintSeptember 7, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I ve booked pest control services from urban company. They did both spray and gel service. After that also there were cockroaches. This service was under 90 days warranty. So I raised a request. They came abd did something but again after a week I found it ineffective. When called they said they can’t do […]

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Ac issue occur again and again

Posted on by Consumer Court
Name of Complainant Sandeep Saini
Date of ComplaintAugust 30, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hi team I’ve booked ac complaint with urban company the issue is ac is not cooling I booked ac coil repair and gas refilling after this my ac not able to cool my room there is already two visit done but they don’t even understand the issue they keep giving run around I paid 3500 […]

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Unprofessional services

Posted on by Consumer Court
Name of Complainant Praveena
Date of ComplaintAugust 20, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Twice in 48 hours I made a booking and both times it was cancelled for stupid reasons. Customer support is incompetent Unprofessional services was last modified: August 20th, 2023 by Consumer Court

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