The pet care

Money debited order never received

Posted on by Consumer Court
Name of Complainant Varun Sonie
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered packed dog food from thepetcare.in order# 11018 and made online payment of 4950/- as COD was not an option on their website It has been 11 days, they are not responding to my e-mails and there is no customer support number provided. Whatsapp responses are good for nothing and the status is ready […]

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I ordered the dog food product by paying the money through online transaction of worth 2300rs product, THE PETCARE company confirmed the order shared the order number but after few days I didn’t received any product and tried to contact them no response received either call or sms

Posted on by Consumer Court
Name of Complainant Rakesh Ragi Suresh
Date of ComplaintAugust 19, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

The order which is dog food of 3kg and worth of 2300 Rs product not received from the pet care company I ordered the dog food product by paying the money through online transaction of worth 2300rs product, THE PETCARE company confirmed the order shared the order number but after few days I didn’t received […]

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Money debited order never received

Posted on by Consumer Court
Name of Complainant Ken Adams
Date of ComplaintFebruary 20, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered packed dog food from thepetcare.in and made online payment of 2100/- as COD was not an option. It has been 9 days, they are not responding to my e-mails and there is no customer support number provided. Money debited order never received was last modified: February 20th, 2023 by Consumer Court

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The pet care – scamming people

Posted on by Consumer Court
Name of Complainant Deepan Chakravarthy
Date of ComplaintJanuary 16, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered pet food last month and paid them around 7K. Right from day 3 i started to follow up on WhatsApp but they said it’s in transit. Even after a week i got the same response. I ringed up to the courier partner and later i realised that they didn’t even receive the order […]

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Product not delivered

Posted on by Consumer Court
Name of Complainant Swati Bhatia
Date of ComplaintNovember 28, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered food for my pet dog on Nov. 21, 2022 and since then i have not received any tracking id. I have also sent them few emails asking for tracking id but they dont reply at any platform.I have already paid for my order at the same time and i have already attached the […]

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Order not canceled

Posted on by Consumer Court
Name of Complainant Harjit singh
Date of ComplaintNovember 27, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I buy order and after 15 mins i ask cancel my order not reply my msg emails not any update of my order Web site link https://www.thepetcare.in/ Order not canceled was last modified: November 27th, 2022 by Consumer Court

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Refund not received

Posted on by Consumer Court
Name of Complainant Kavita
Date of ComplaintAugust 18, 2022
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I had placed an order with the petcare , paid the amt of rs 1700, he sent me some shipping link and the product was never shipped then he cancels the order, when I ask for refund he is threatening me that it will take forever to get refund if j post anything on social […]

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