SWIGY

About delivery of food

Name of Complainant Shyam Lochan Bora
Date of ComplaintMay 27, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I have ordered food through swiggy from “The Apus” restaurant on May 24 2023. The delivery boy picked up the order and spoiled the food as told by swiggy to me over phone. They asked whether I want a replacement or refund and I asked for replacement. but around 9.30 they cancelled my order. I […]

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I received a wrong food which was entirely different from my order

Name of Complainant Manjula N
Date of ComplaintApril 5, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My order No is 163698562482, where I have ordered Idly(3 Pcs) x 2 Set Dosa (3Pcs) x 2 Govi Manchurian x 1 Parota+Rice Bath+Mini masalax1 But I have received one set masala, one masala dosa and Gobi Manchurian… When I raised a complaint the customer service person has asked me to send a mail stating […]

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Refund Issue

Name of Complainant Shweta Thali
Date of ComplaintNovember 29, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered Chicken Tandoori from Swigy on November 25 2020.Howere after some time received a SMS that the order is cancelled and the full amount was charged to me. On chatting with their executive was told that they had called and sent SMS that they were not able to contact. However had not received any […]

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