SWIGGY

Not getting refund amount

Posted on by Consumer Court
Name of Complainant Shivam Panchal
Date of ComplaintAugust 2, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Rs. 204 order was placed & got cancelled due to the inconvenience of the delivery boy to finding the proper address. They charged me the whole amount as cancellation charge & I asked them to refund they refused. Not getting refund amount was last modified: August 2nd, 2023 by Consumer Court

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Allergic food was sent even after told not to send..

Posted on by Consumer Court
Name of Complainant Akshay Neotia
Date of ComplaintJuly 31, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered two salads from Subway through swiggy, out of which 1 salad did not have any veggies except lettuce and another salad I said not to add pickles as I’m allergic to it but they added it. In the second sub there was no tomatoes even thought I told them to add it Allergic […]

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Received damaged order from swiggy. They are not refunding

Posted on by Consumer Court
Name of Complainant Jagvir singh
Date of ComplaintJuly 31, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Order id #173526680077 on july 27 i ordered pizza from swiggy in rs 1074. I received totally damaged order now they are not giving me my refund. I send them many email but no positive response Received damaged order from swiggy. They are not refunding was last modified: July 31st, 2023 by Consumer Court

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Without any issue they deactivated my account

Posted on by Consumer Court
Name of Complainant SHABIN BABU THOMAS
Date of ComplaintJuly 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
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I m a regular customer of Swiggy,now with any reasons mine account is deactivated.i have only 1 mobile number with that I m not able to log in. I need to know the reason… Without any issue they deactivated my account was last modified: July 30th, 2023 by Consumer Court

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Swiggy Agent Collected from Hotel and then Vanished. Just Ignore the Calls

Posted on by Consumer Court
Name of Complainant Gopinath Subramanian
Date of ComplaintJuly 30, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Swiggy Agent Collected from Hotel and then Vanished. He moved and stayed on one location for almost 30 mins. I got doubt and called him. He justed picked the call and cut the call. Then he did not picked the call. I have raised a query on support they also informed delivery agent not responding. […]

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It’s all about Swiggy delivery

Posted on by Consumer Court
Name of Complainant Maimunnisa Imran
Date of ComplaintJuly 30, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order a surprise cake for my sister. The order was picked up from the restaurant and later they called me and asked distance is far and can u cancel the order, it should be done as soon as possible. I checked with them for refund, and they told me that I’ll get refund of […]

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No customer support for Food quality issue in Swiggy

Posted on by Consumer Court
Name of Complainant B Nagarajan
Date of ComplaintJuly 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am the swiggy One prime customer. I have raised the issue on quality of the order #173670706799. They ask to send a mail, but they closed the compliant will instruct vendor and most of the phone number for vendor is very old and not working , I think for chat they using Bot to […]

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Misleading Information and Wrongful act by Food Delivery App

Posted on by Consumer Court
Name of Complainant Rakshat
Date of ComplaintJuly 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear , I have ordered from swiggy with order ID – #173623561338 on 28th july 6:16 pm . At that time your expected time of delivery is 26 minutes. But order get delayed and till 7:05 is not reached . I call several times to your delivery executive for the order and customer care for […]

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