Snitch

Regarding delivery of online order

Name of Complainant V.singh
Date of ComplaintOctober 22, 2025
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Good afternoon sir, Maine 12 oct 25 ko snitch ki official site se order kithe aur uska payment bhi prepaid tha delivery date 17 oct ko show kiya lekin aaj 21oct tk item ki delivery Nhi hui h aur snitch oficial site pr bhi contact no. Nhi k customer care ke . Official site pr […]

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Order is not received

Name of Complainant Vishal mhoprekar
Date of ComplaintJuly 11, 2025
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Order is not received from last 8 days while purchasing it’s mentioned deliver within 24 hours. Also I am unable to cancelled the order now Order is not received was last modified: July 11th, 2025 by Consumer Court

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Return pickup request

Name of Complainant Mohd Huzaifa
Date of ComplaintJune 18, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am writing to formally raise a complaint regarding the delay in the pickup of my return order, which has been pending since 10th June 2025. Despite repeated follow-ups, there has been no response or action taken from your end. I have followed all return procedures as per your return policy and received confirmation that […]

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Worst customer service support

Name of Complainant Vinoth
Date of ComplaintNovember 6, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Snitch Customer Service, I am writing to express extreme dissatisfaction with the subpar service I received. Despite my efforts to resolve the issue, your customer support team provided unhelpful and misleading responses, demonstrating a concerning lack of concern and dishonesty. To address this, I have: 1. Filed a consumer complaint (#6457865) with the National […]

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Non-cancellation of undelivered items

Name of Complainant Subham Bhattacharya
Date of ComplaintOctober 12, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed an order with Snitch. The shipment is delayed beyond an acceptable timeline, and the company is refusing to cancel this order and issue refund. They only have a whatsapp chat support in terms of dispute resolution and that chat tells me that I do not have any product to cancel or track. Non-cancellation […]

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refund

Name of Complainant himanshu
Date of ComplaintSeptember 28, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I returned the order on 11 september. It has been past 7 days they had not refunded my money every time they give false hope that they will refund money with in 24 hours. But still not return refund was last modified: September 28th, 2024 by Consumer Court

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Not refunding the money ,as well as product was not delivered

Name of Complainant Akash
Date of ComplaintFebruary 15, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have ordered a navy blue shirt . And the order was pre paid,I have already paid for it ,through bank account. But even after one month product is not delivered and customer care phone number is switched off.They already told me that the money will be refunded to your bank account but I got […]

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Refund money not received

Name of Complainant Aakanksha Jain
Date of ComplaintDecember 13, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a navy blue cargo pants and as it was not my size i put for an exchange but due to some reason it got cancelled after the product was taken from us for exchange, now after one month of try them regularly with endless torture to wait for their customer helpline we still […]

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I have ordered cargo jeans but i received normal jeans

Name of Complainant Suraj kumar
Date of ComplaintSeptember 22, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered cargo jeans from snitch but I have received normal jeans when i raised return request the return request is accepted and the delivery person picked up the product but i didn’t receive any confirmation from the team and when i talked to customer support they were saying your product is not pickup by […]

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