Snitch

Worst customer service support

Posted on by Consumer Court
Name of Complainant Vinoth
Date of ComplaintNovember 6, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Snitch Customer Service, I am writing to express extreme dissatisfaction with the subpar service I received. Despite my efforts to resolve the issue, your customer support team provided unhelpful and misleading responses, demonstrating a concerning lack of concern and dishonesty. To address this, I have: 1. Filed a consumer complaint (#6457865) with the National […]

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Non-cancellation of undelivered items

Posted on by Consumer Court
Name of Complainant Subham Bhattacharya
Date of ComplaintOctober 12, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed an order with Snitch. The shipment is delayed beyond an acceptable timeline, and the company is refusing to cancel this order and issue refund. They only have a whatsapp chat support in terms of dispute resolution and that chat tells me that I do not have any product to cancel or track. Non-cancellation […]

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refund

Posted on by Consumer Court
Name of Complainant himanshu
Date of ComplaintSeptember 28, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I returned the order on 11 september. It has been past 7 days they had not refunded my money every time they give false hope that they will refund money with in 24 hours. But still not return refund was last modified: September 28th, 2024 by Consumer Court

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Not refunding the money ,as well as product was not delivered

Posted on by Consumer Court
Name of Complainant Akash
Date of ComplaintFebruary 15, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have ordered a navy blue shirt . And the order was pre paid,I have already paid for it ,through bank account. But even after one month product is not delivered and customer care phone number is switched off.They already told me that the money will be refunded to your bank account but I got […]

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Refund money not received

Posted on by Consumer Court
Name of Complainant Aakanksha Jain
Date of ComplaintDecember 13, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a navy blue cargo pants and as it was not my size i put for an exchange but due to some reason it got cancelled after the product was taken from us for exchange, now after one month of try them regularly with endless torture to wait for their customer helpline we still […]

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I have ordered cargo jeans but i received normal jeans

Posted on by Consumer Court
Name of Complainant Suraj kumar
Date of ComplaintSeptember 22, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered cargo jeans from snitch but I have received normal jeans when i raised return request the return request is accepted and the delivery person picked up the product but i didn’t receive any confirmation from the team and when i talked to customer support they were saying your product is not pickup by […]

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Received old torn jeans

Posted on by Consumer Court
Name of Complainant prageet singh
Date of ComplaintAugust 24, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered cargo pants for 899 rs instead of cargo pants received wrong product.kindly returned my product Received old torn jeans was last modified: August 24th, 2023 by Consumer Court

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Got scammed of ₹899

Posted on by Consumer Court
Name of Complainant Sailender singh Rathore
Date of ComplaintAugust 19, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I ordered mans two cargo pants for ₹899 but instead of that i received waste and old clothes , kindly help please Got scammed of ₹899 was last modified: August 19th, 2023 by Consumer Court

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